William Herman
Vine Grove
Summary
Talented Production Worker offering several years of experience in warehouse and manufacturing environments. Focused on being productive and safety-minded at all times. Proven provider of low-risk production and manufacturing services.
Overview
15
15
years of professional experience
1989
1989
years of post-secondary education
Work History
Production technician
Metalsa Etown
Hardin
06.2023 - 07.2025
- Operated machinery to assemble automotive components efficiently.
- Conducted quality checks to ensure product specifications met standards.
- Collaborated with team members to optimize production workflows daily.i followed all the safety rules and regulation
- Set up and operated production equipment according to daily work orders and safety procedures.
- Ensured that all materials used met required standards before use in production operations.
- Performed quality control checks on products to ensure compliance with standards.
- Maintained machines by performing inspections and troubleshooting problems with equipment.
- Inspected machinery and equipment to quickly diagnose malfunctions.
- Tested products or subassemblies for functionality or quality.
- Reported any nonconformities or discrepancies in product quality to supervisors.
- Safely operated forklift to transport materials around facility.
- Separated scrap or waste materials for recycling, reuse or environmentally sound disposal.
- Provided technical support for troubleshooting issues related to production machinery.
- Stayed up-to-date with successful methods of production and equipment maintenance procedures.
- Engaged in cross-functional team meetings to discuss production goals, issues, and strategies.
- Adhered to safety protocols and regulations to ensure a safe working environment for all employees.
- Collaborated with quality assurance teams to identify and correct product defects.
- Troubleshot and resolved mechanical issues promptly to minimize production delays.
- Performed production adjustments for quality and productivity.
- Observed worker performance to verify equipment operation and maintenance.
- Compiled and evaluated statistical data to determine and maintain product quality and reliability.
Automotive Service Manager
Michael's tires
Hardin
03.2010 - 01.2021
- Oversaw daily operations of service department and ensured smooth workflow.
- Managed team of technicians to deliver high-quality automotive repairs.
- Scheduled and coordinated service appointments for customer convenience.
- Trained staff on best practices for vehicle maintenance and repair techniques.
- Implemented safety protocols to maintain a safe work environment.
- Monitored inventory levels and ordered parts as needed for services.
- Developed strong relationships with customers to enhance service experiences.
- Resolved customer complaints and provided effective solutions promptly.
- Hired, trained, and supervised a team of automotive service technicians.
- Advised customers on proper vehicle care techniques after completion of repairs.
- Assisted in resolving warranty claims between customers and manufacturers.
- Resolved customer disputes by listening attentively to their concerns and finding appropriate solutions.
- Performed daily inspections of service technicians' work to ensure quality assurance.
- Monitored worker skills and training to correctly delegate assignments for maximum performance.
- Scheduled preventive maintenance services for customers according to manufacturer's recommendations.
- Provided customers with repair estimates and advised them on additional services that may be needed.
- Analyzed repair orders to identify trends in vehicle issues, parts usage, and labor costs.
- Maintained accurate records of all inventory levels, including ordering parts when necessary.
- Hired and trained team to maintain and repair vehicles.
- Reviewed invoices from suppliers to ensure accuracy before payment was made.
- Prepared monthly financial statements for review by upper management.
- Analyzed business performance data and forecasted business results for upper management.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Implemented quality control measures to uphold company standards.
Education
Fork Knox High
Fort Knox, KYSkills
- Equipment operation
- Quality control
- Machinery maintenance
- Assembly techniques
- Problem solving
- Technical training
- Troubleshooting machinery
- Machine operation
- Production optimization
- Test machinery
- Testing and troubleshooting
- Teamwork
Timeline
Production technician
Metalsa Etown
06.2023 - 07.2025
Automotive Service Manager
Michael's tires
03.2010 - 01.2021
Fork Knox High