William Miller
Silver Grove
Summary
Dynamic manager with extensive experience in executive leadership roles. Proven Military Police Officer on efficient task completion and productivity. Expertise in law enforcement protocols, emergency response management, and conflict resolution. Strong critical thinking and communication skills utilized to navigate complex situations while ensuring safety and compliance.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Driver
Tri-state Laundry
Edgewood
05.2025 - Current
- Managed delivery schedules to ensure timely arrivals at destinations.
- Delivered laundry to local tristate hospitals and managed linen inventory efficiently.
- Documented daily mileage, gas, and other data.
- Ensured compliance with DOT regulations and other applicable laws governing transportation of cargo.
Military Police Officer
Kentucky National Guard
Walton
07.2024 - Current
- Enforced laws and regulations on military installations.
- Responded to emergencies and incidents, providing necessary assistance.
- Managed evidence collection and documentation for investigations.
- Maintained weapons qualifications through regular firearms training exercises.
- Developed plans for responding to terrorist incidents or other high-risk scenarios.
- Facilitated conflict-resolution by implementing protocols and investigating issues through resolution.
- Interacted with members of the public in a professional manner while representing the US Army.
Dock Supervisor
Amazon
Hebron
11.2022 - 07.2024
- Implemented process improvements to enhance dock efficiency and productivity.
- Provided training and guidance to new hires on company policies, rules, regulations, safety protocols.
- Prepared daily activity logs detailing work performed by dock personnel during shift hours.
Operations Manager
FedEx Ground
Kentucky
06.2021 - 10.2023
- Managed team of 75-125 employees across diverse backgrounds on 2nd and 3rd shifts.
- Oversaw day-to-day operations, focusing on scheduling, hiring, and performance management.
- Conducted employee performance reviews at 30, 90, and 180 days.
- Facilitated communication via internal app to address employee inquiries and resolve issues.
- Collaborated with HR on disciplinary actions, including write-ups and terminations.
- Participated in orientations and screenings for new hires and temporary staff.
- Coordinated with QA for hazmat management and spill clean-up procedures.
- Acted as resource for Safety department on injury reporting and prevention initiatives.
Package handler
FedEx Ground
Kentucky
04.2015 - 06.2021
- Efficiently loaded and unloaded trailers, organizing packages for state and city deliveries.
- Collaborated with team members to achieve daily shipping targets.
- Adhered to safety protocols, reducing workplace accidents and injuries.
- Ensured compliance with postal regulations for hazardous materials handling.
Manager
Speedway
Kentucky
02.2019 - 03.2020
- Managed food health and safety certification processes, ensuring compliance with standards.
- Implemented safety protocols to establish a secure work environment.
- Supervised daily operations while enforcing customer service standards.
- Resolved customer issues to maintain high-quality service delivery.
- Conducted store counts and scheduled employee shifts effectively.
- Achieved management readiness certification to enhance leadership skills.
Education
Certified Law Enforcement Official - Military Police
Military Police Advance Training
Fort Leonard Wood, MO04-2025
Phlebotomy certification - phlebotomy
Cincinnati State
Cincinnati, OH10-2016
Highschool - Silver Grove, KY
Silver Grove
Silver Grove, KY04-2015
Skills
- Management skills
- Communication expertise
- Emergency response
- Microsoft Windows applications
- Law enforcement protocols
- Safety compliance
- Weapons handling
- Defensive tactics training
- First aid certification
- Attention to detail
Certification
- Safety and injury prevention
References
References available upon request.
Timeline
Driver
Tri-state Laundry
05.2025 - Current
Military Police Officer
Kentucky National Guard
07.2024 - Current
Dock Supervisor
Amazon
11.2022 - 07.2024
Operations Manager
FedEx Ground
06.2021 - 10.2023
Manager
Speedway
02.2019 - 03.2020
Package handler
FedEx Ground
04.2015 - 06.2021
Certified Law Enforcement Official - Military Police
Military Police Advance Training
Phlebotomy certification - phlebotomy
Cincinnati State
Highschool - Silver Grove, KY
Silver Grove
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