William Sigler
Dayton
Summary
Experienced Business Manager adept in national business operations, cultivating new business partnerships, managing supplier relationships and increasing customer satisfaction. Excellent business acumen, customer service skills and strategic planning.
Overview
3
3
years of professional experience
Work History
National Account Manager / Operations Specialist
MegaCorp Logistics
08.2023 - Current
- Coordinated the transportation of 200+ freight deliveries weekly from suppliers to distribution centers and retail locations for a top 10 national grocery chain ensuring accurate and timely delivery of goods.
- Conducted negotiations with 100’s of carriers per day to secure competitive pricing and favorable terms while managing contracts and agreements to ensure adherence to negotiated terms and conditions, fostering long-term partnerships with carriers.
- Responded to and resolved logistical issues including scheduling conflicts, shipment delays, and freight damage claims amid implementing corrective actions and contingency plans to mitigate risks and future issues.
- Simultaneously coordinated complex logistics operations, negotiated rates, resolved issues, and ensured customer satisfaction while handling 400+ calls daily, showcasing strong multitasking abilities and efficient time management.
Future Cornerstone Sales Intern
Divisions Maintenance Group
05.2022 - 08.2022
- Responsible for the analysis of close to 600 providers that serviced DMG’s accounts.
- Communicated with team leaders to review the current market, client requirements, and other special requests.
- Researched and vetted approximately 30 new providers that could provide high quality work for DMG.
- Used Microsoft Excel to input 100’s of datapoints each day so our team stayed on top of problems and developed spreadsheets to manage data daily to provide analytics to facilitate effective account management.
Education
MBA - Marketing
University of Cincinnati, Carl H. Lindner College of Business
Cincinnati, Ohio05.2023
Skills
- Technical: Proficient at Microsoft Excel and CRM’s ex Salesforce
- Interpersonal communication
- Time management
- Team collaboration
- Contract negotiations
- Solution selling
- Business growth and retention
- Sales pipeline development
- Account management
- Revenue generation
Websites
Timeline
National Account Manager / Operations Specialist
MegaCorp Logistics
08.2023 - Current
Future Cornerstone Sales Intern
Divisions Maintenance Group
05.2022 - 08.2022
MBA - Marketing
University of Cincinnati, Carl H. Lindner College of Business