William Whelan
Louisville,KY
Summary
Well-qualified Management experience with good business sense and excellent leadership, planning and problem-solving abilities. Inspires team members and satisfies customers. Positive and encouraging team builder.
Overview
2
2
years of professional experience
Work History
Weekend Manager of Dining Room
The Forum at Brookside
10.2024 - Current
- Supervises staff during busy weekend shifts to ensure efficient operations
- Manages scheduling to optimize workforce coverage and customer service
- Resolves residential issues promptly to enhance satisfaction and loyalty
- Trains 2 new employees weekly on customer service and policies
Dinner Server
The Forum at Brookside
03.2024 - Current
- Provides attentive service to over 50 residents during mealtimes
- Assists in setting up dining areas for meals and events
- Collaborates with kitchen staff to ensure timely food delivery
- Helps with seating guests and taking orders
Volunteer Work
Special Olympics Kentucky
10.2023 - 11.2024
- Supported athletes during training sessions and competitions
- Aided with event setup and breakdown for sports events
- Followed directions from supervisors and finished tasks within appropriate timeframes
- Collaborated with other volunteers to create a positive work environment
Education
Sports Management
University of Dayton
05-2029
Skills
- Customer service
- Team Coordination
- Issue Resolution
- Effective communication
- Scheduling coordination
- Decision-making
- Problem Solving
- Time Management
Timeline
Weekend Manager of Dining Room
The Forum at Brookside
10.2024 - Current
Dinner Server
The Forum at Brookside
03.2024 - Current
Volunteer Work
Special Olympics Kentucky
10.2023 - 11.2024
Sports Management
University of Dayton
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