Summary
Overview
Work History
Education
Skills
Timeline
Generic

Willow Rains

Louisville

Summary

Proven team leader skilled in facilitating collaboration and training staff to uphold service standards. Recognized for managing operational tasks efficiently while resolving guest inquiries, contributing to a positive customer experience.

Overview

2
2
years of professional experience

Work History

Cashier

McAlister's Deli
Louisville, KY
10.2024 - 07.2025
  • Processed transactions efficiently using point-of-sale systems.
  • Provided exceptional customer service, enhancing guest experience and satisfaction.
  • Managed cash drawer accuracy, ensuring proper change handling and accountability.
  • Assisted in training new cashiers on operational procedures and customer engagement techniques.
  • Greeted customers entering store and responded promptly to customer needs.

Sales Associate

Five Below
Louisville, KY
08.2024 - 10.2024
  • Assisted customers with product selection and inquiries, enhancing overall shopping experience.
  • Maintained organized inventory displays, ensuring products were easily accessible and visually appealing.
  • Processed transactions accurately using point-of-sale systems, promoting efficient checkout procedures.
  • Collaborated with team members to meet daily sales goals and improve store performance.
  • Built relationships with customers to encourage repeat business.

Team Leader

Kentucky Kingdom And Hurricane Bay
Louisville, KY
05.2023 - 10.2024
  • Led team in daily operational tasks to ensure smooth park operations.
  • Trained staff on safety protocols and guest service standards.
  • Facilitated effective communication among team members to enhance collaboration.
  • Resolved guest inquiries and concerns promptly, enhancing customer satisfaction.

Education

High School Diploma -

Pleasure Ridge Park
Louisville, KY
05-2025

Skills

  • Customer service excellence
  • Work ethic and integrity
  • Reliability and punctuality
  • Patience and empathy
  • Time management skills
  • Team collaboration
  • Written and verbal communication
  • Conflict resolution

Timeline

Cashier

McAlister's Deli
10.2024 - 07.2025

Sales Associate

Five Below
08.2024 - 10.2024

Team Leader

Kentucky Kingdom And Hurricane Bay
05.2023 - 10.2024

High School Diploma -

Pleasure Ridge Park
Willow Rains