Proven team leader skilled in facilitating collaboration and training staff to uphold service standards. Recognized for managing operational tasks efficiently while resolving guest inquiries, contributing to a positive customer experience.
Overview
2
2
years of professional experience
Work History
Cashier
McAlister's Deli
Louisville, KY
10.2024 - 07.2025
Processed transactions efficiently using point-of-sale systems.
Provided exceptional customer service, enhancing guest experience and satisfaction.
Managed cash drawer accuracy, ensuring proper change handling and accountability.
Assisted in training new cashiers on operational procedures and customer engagement techniques.
Greeted customers entering store and responded promptly to customer needs.
Sales Associate
Five Below
Louisville, KY
08.2024 - 10.2024
Assisted customers with product selection and inquiries, enhancing overall shopping experience.
Maintained organized inventory displays, ensuring products were easily accessible and visually appealing.
Processed transactions accurately using point-of-sale systems, promoting efficient checkout procedures.
Collaborated with team members to meet daily sales goals and improve store performance.
Built relationships with customers to encourage repeat business.
Team Leader
Kentucky Kingdom And Hurricane Bay
Louisville, KY
05.2023 - 10.2024
Led team in daily operational tasks to ensure smooth park operations.
Trained staff on safety protocols and guest service standards.
Facilitated effective communication among team members to enhance collaboration.
Resolved guest inquiries and concerns promptly, enhancing customer satisfaction.