WINDELL BAUTISTA
George Town,Grand Cayman
Summary
Highly organized and experienced in managing multiple tasks and handling issues. Possesses excellent problem-solving, communication and negotiating skills.
Overview
10
10
years of professional experience
Work History
Shipping Agent Assistant
GMI Online Courier Service
10.2020 - Current
- Provided excellent customer service by addressing client inquiries promptly and professionally by providing timely updates on shipment status, leading to increased satisfaction ratings.
- Streamlined shipping processes by implementing efficient documentation and cargo handling procedures ensuring compliance with all regulations and avoiding penalties.
- Maintained accurate records of shipping transactions to facilitate audits and ensure transparency in operations.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Organized warehouse activities including loading and unloading of packages onto vehicles.
- Handles claims processing associated with damaged or lost goods during transit.
Beach Attendant
Native Delight (Cayman) Ltd.
01.2020 - 03.2020
- Assisted in setting up and breaking down beach equipment daily, maintaining an organized and functional workspace.
- Adapted to constantly changing weather conditions or unexpected challenges, demonstrating flexibility and resilience in the face of adversity.
- Increased guest satisfaction by promptly attending to their needs and requests throughout their visit.
- Handled cash transactions accurately while renting out beach equipment, ensuring proper accounting procedures were followed.
- Maintained inventory levels for various beach supplies, facilitating smooth operations during peak periods.
- Assessed recreational facilities for cleanliness, collecting chairs and umbrellas and disposing of trash in proper receptacles.
Assistant Engineer/Group Team Leader
TeraPower Technology Inc.
05.2018 - 01.2020
- Maintained and repaired machines by replacing necessary components like Probe Card and Performance Board
- Ensured cleanliness of pads by changing sheets
- Reduced production downtime by troubleshooting equipment failures and implementing preventive maintenance measures.
- Mentored team members by providing constructive feedback on their work, fostering a positive learning environment within the team.
- Ensured that all work was completed according to company standards and procedures
- Kept a comprehensive log of daily tasks
Junior Engineer
King Yuan Electronics Co., Ltd
08.2014 - 08.2017
- Analyzed machine failures and identified root causes
- Assisted in troubleshooting equipment issues, minimizing downtime and maintaining productivity levels.
- Assessed the necessity of replacing essential elements like Load Board and Performance Board
- Implemented changes to machine kits to optimize production processes
- Provided technical support to colleagues as needed, fostering a collaborative working environment that promoted knowledge sharing.
- Studied corrections from senior engineers to learn and grow professionally.
Education
Bachelor of Science - Information Technology
Cagayan State University- Aparri Campus
Aparri, Cagayan, Philippines01.2013
Skills
- Port and cargo operations
- Warehousing management and operations
- Shipping documents preparation
- Cost Analysis
- Import Compliance
- Inventory Management
- Production Support
- Analytical Thinking
- Problem-solving abilities
- Customer Service
References
Available upon request.
Timeline
Shipping Agent Assistant
GMI Online Courier Service
10.2020 - Current
Beach Attendant
Native Delight (Cayman) Ltd.
01.2020 - 03.2020
Assistant Engineer/Group Team Leader
TeraPower Technology Inc.
05.2018 - 01.2020
Junior Engineer
King Yuan Electronics Co., Ltd
08.2014 - 08.2017
Bachelor of Science - Information Technology
Cagayan State University- Aparri Campus
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