Xavier Mueller
Louisville
Summary
Encouraging supervisor and analytical problem-solver with talents for team building, leading and motivating and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Proficient in regulatory compliance making sure all employees within the facility are following safe work methods.
Overview
3
3
years of professional experience
Work History
Cornerstone Training Supervisor
UPS
07.2022 - Current
- Facilitates retention activities to improve employee relations
- Assisted HR with new employee onboarding requirements
- Reviews turnover reports to identify trends and develop retention strategies
- Facilitates new employee training to ensure employees success in meeting or exceeding safety, service, and performance goals
- Conducts monthly new hire, seniority, and 90-day focus group meetings to follow up with employees and address concerns
- Monitors training attention required reports to ensure all employees are being trained or retrained according to the pre-determined time requirements
- Applies knowledge of laws, regulations, governing agencies, procedures, audits, programs, and practices that reduce company risk.
- Resolves complex, recurring problems; advises others in improving safety and minimizing company risk; adapts organizational procedures or processes to meet new or changed regulations; provides expertise in legal or regulatory compliance issues; identifies compliance policies and procedures for new work environments.
- Help facilitate hub operation audits to ensure facility compliance and to improve KPI elements.
Small Sort Training Supervisor
UPS
07.2021 - 07.2022
- Enhanced employee performance by developing comprehensive training programs tailored to individual needs.
- Applies knowledge of small package processes, procedures and methods to ensure safety, quality, and performance within the operations. Uses knowledge of tools, equipment, and technology to properly and safely sort and load packages.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
Inbound Frontline Training Supervisor
UPS
07.2021 - 07.2022
- Demonstrates a complex knowledge of hub operations; considers the impact of hub operations on other parts of the business; develops solutions to improve hub operations
- Trains employees on prescribed methods to reinforce compliance with UPS and regulatory training requirements
- Conducts performance evaluations in a consistent, fair, and objective manner to encourage continuous performance improvement
- Determines employees' training needs to produce continuous development plans
- Provides on-going feedback and support to improve performance
- Advanced understanding of Irregular, Unload, Load and Metro Unload UPS job methods.
Education
Business Administration -
University Of Louisville
High School Diploma -
Eastern High School
Skills
- Time Management
- Team Collaboration
- Training Facilitation
- Public Speaking
- Health and Safety
- Regulatory Compliance
- Problem Solving
- Microsoft Office Suite
- Adaptability
- New Hire On-Boarding
- New Hire Training
- Facility Audits
Timeline
Cornerstone Training Supervisor
UPS
07.2022 - Current
Small Sort Training Supervisor
UPS
07.2021 - 07.2022
Inbound Frontline Training Supervisor
UPS
07.2021 - 07.2022
Business Administration -
University Of Louisville
High School Diploma -
Eastern High School
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