Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
YOHANDY GONZALEZ CASTILLO

YOHANDY GONZALEZ CASTILLO

LOUISVILLE

Summary

Dynamic and results-driven professional with extensive experience at Warehouses, excelling in customer service and issue resolution. Proven ability to enhance customer satisfaction through strategic engagement and process improvement. Adept at utilizing MS Office and fostering collaborative team environments while maintaining a flexible schedule to meet operational demands.

Overview

2026
2026
years of professional experience

Work History

Associate

UPS

Staffing The Job Center

Associate

UPS Worldport
  • Airport SDF

Associate

Amazon Company
12.2020 - Current
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.

Associate

Amazon.Inc
05.2023 - 11.2024
  • Wrapped, boxed and weighed bakery department products.

PICK

Gazelle
10.2023 - 12.2023
  • Proven ability to learn quickly and adapt to new situations.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

PACK

Radial Warehouse
02.2020 - 03.2022
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Education

GED -

SPAIN, COUNTRY
SPAIN
07-2009

Skills

  • Customer service
  • Computer skills
  • Customer interaction
  • Flexible schedule
  • Issue resolution
  • MS office
  • Order fulfillment
  • Process improvement
  • Production support
  • Policy implementation
  • POS system operation
  • Shipment processing
  • Program support
  • Problem-solving
  • Friendly and helpful

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

PICK

Gazelle
10.2023 - 12.2023

Associate

Amazon.Inc
05.2023 - 11.2024

Associate

Amazon Company
12.2020 - Current

PACK

Radial Warehouse
02.2020 - 03.2022

Associate

UPS

Associate

UPS Worldport

GED -

SPAIN, COUNTRY
YOHANDY GONZALEZ CASTILLO