Ysayah Helton
Harlan
Summary
Results-driven professional with extensive experience in customer service and sales management. Proven ability to enhance client satisfaction through effective communication and problem-solving, while optimizing inventory processes to align with market demands.
Experienced Warehouse Manager skilled in overseeing operations and training teams. Known for implementing innovative inventory control measures and enhancing productivity, contributing to timely order fulfillment and improved customer satisfaction.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
General Production Laborer
SmithFieldFoods
03.2026 - Current
- Operated machinery to maintain efficient production flow and meet daily targets.
- Collaborated with team members to ensure adherence to safety protocols and quality standards.
- Assisted in packaging and labeling products for distribution, ensuring accuracy and compliance.
- Conducted routine inspections of equipment to identify maintenance needs and reduce downtime.
- Maintained cleanliness and organization of work areas to promote a safe working environment.
- Maintained a safe working environment, following strict safety protocols and implementing best practices to minimize accidents.
- Supported management initiatives by diligently executing new production processes aimed at maximizing productivity without compromising quality.
- Adapted quickly to changing priorities within the production schedule to ensure customer satisfaction through timely deliveries.
Sole Proprietor
OnlineVitaminWarehouse
12.2019 - Current
- Managed daily operations of online vitamin sales, ensuring efficient order processing and customer satisfaction.
- Developed marketing strategies to increase brand visibility and drive online traffic to the store.
- Oversaw inventory management, optimizing stock levels to meet customer demand while minimizing costs.
- Implemented customer service protocols, enhancing response times and resolving issues effectively.
- Analyzed market trends and adjusted product offerings to align with consumer preferences and health trends.
- Consulted with customers to assess needs and propose optimal solutions.
- Increased client satisfaction by delivering high-quality products and services tailored to individual needs.
- Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
- Provided exceptional customer service by promptly addressing concerns or issues raised by clients.
Air Handler
UPS
08.2024 - 03.2025
- Operated and maintained air handling units to ensure optimal performance and reliability.
- Assisted in troubleshooting mechanical issues, minimizing downtime during operations.
- Collaborated with team members to streamline air flow processes and enhance efficiency.
- Trained new staff on standard operating procedures for air handling systems.
Warehouse Manager
Orion E-Commerce LLC
03.2023 - 03.2024
- Managed daily warehouse operations to ensure efficient inventory management and product distribution.
- Trained new staff on safety protocols and operational procedures to maintain compliance and efficiency.
- Oversaw shipping and receiving processes, ensuring accuracy in order fulfillment and documentation.
- Implemented inventory control measures to reduce discrepancies and optimize stock levels.
- Coordinated with suppliers for timely delivery of goods, enhancing supply chain efficiency.
- Utilized warehouse management system to track inventory movements and streamline operations.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.
- Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
- Developed and implemented policy and procedure updates to improve workflow and productivity.
- Reduced product damage with improved packaging methods and training staff on proper handling techniques.
- Enhanced employee productivity, implementing effective scheduling and task delegation strategies.
- Identified opportunities for cost savings in procurement, renegotiating supplier contracts or seeking alternative sources when necessary.
Education
Business Administration
Universtiy Of Louisville
Louisville,Kentucky05-2028
Skills
- Packaging and labeling
- Machine maintenance
- Assembly line experience
- Hand-eye coordination
- Strong work ethic
- Good communication
- Teamwork
- Problem-solving
- Customer service
- Sales expertise
- Product knowledge
- Cold calling
- Lead prospecting
- Networking
- Business networking
- Client acquisition
Languages
English
Native or Bilingual
Timeline
General Production Laborer
SmithFieldFoods
03.2026 - Current
Air Handler
UPS
08.2024 - 03.2025
Warehouse Manager
Orion E-Commerce LLC
03.2023 - 03.2024
Sole Proprietor
OnlineVitaminWarehouse
12.2019 - Current
Business Administration
Universtiy Of Louisville