Summary
Overview
Work History
Education
Skills
Timeline
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Zacharia Id-Lougssiyr

Louisville

Summary

Dynamic and reliable professional with a strong background in customer service at Boone's Deli. Proven ability to enhance customer satisfaction through effective time management and cash handling proficiency. Recognized for teamwork and problem-solving skills, consistently delivering accurate orders and maintaining a clean, organized workspace. Eager to contribute to a positive dining experience.

Overview

3
3
years of professional experience

Work History

Sandwich Artist

Boone's Deli
06.2024 - Current
  • Greeted guests, promoted specials, and took orders.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Kept workplace clean and organized in line with restaurant policies.
  • Increased speed of service through effective multitasking and time management skills.
  • Prepared and served hot and cold sandwiches based on customer preferences.
  • Operated manual and electric appliances to peel, slice, and trim food.

Expo Runner/Host

Gaslight Diner
05.2022 - 11.2023
  • Managed high-volume order tickets, prioritizing tasks for efficient workflow during peak hours.
  • Contributed to a positive team environment by assisting coworkers during busy periods when necessary.
  • Enhanced customer satisfaction by promptly delivering food and beverages to expo station.
  • Streamlined plating processes by organizing ingredients and utensils ahead of time for optimal efficiency during service hours.
  • Delivered food orders from kitchen to customers' tables.
  • Ensured order accuracy for guest satisfaction, double-checking plates before delivery.
  • Provided exceptional customer service to all guests and escalated concerns where needed.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.

Education

Bachelor of Science - Sustainability Studies

Lindsey Wilson College
Columbia, KY
05-2027

Skills

  • Customer service
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Reliability and punctuality
  • Cash handling proficiency
  • Customer satisfaction focus
  • Dependable and honest
  • POS system operation
  • Safe food handling
  • Willingness to learn

Timeline

Sandwich Artist

Boone's Deli
06.2024 - Current

Expo Runner/Host

Gaslight Diner
05.2022 - 11.2023

Bachelor of Science - Sustainability Studies

Lindsey Wilson College

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Zacharia Id-Lougssiyr