Zachary Howard
Ashland
Summary
Dynamic and reliable OPD Associate at Walmart, skilled in customer service and problem-solving. Proven ability to enhance customer satisfaction through effective communication and organization. Experienced in multitasking and order fulfillment, ensuring efficient operations and timely task completion. Committed to maintaining a positive shopping experience while fostering strong customer relationships.
Overview
6
6
years of professional experience
1
1
Certification
Work History
OPD Associate
Walmart
11.2025 - Current
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers and directed to requested products.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Skilled at working independently and collaboratively in a team environment.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Contract Laborer
New Day Construction
05.2020 - 12.2025
- Performed general housekeeping and cleaning tasks.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Used variety of hand and power tools to complete tasks.
- Provided labor support to carpenters, masons and other skilled trades.
- Loaded and unloaded materials onto trucks and trailers.
- Helped with erecting scaffolding and ladders.
- Worked on sites, installing roofs and other exterior components.
- Installed drywall, siding and other structural components.
- Managed safe and efficient use of tools and equipment on construction sites.
- Followed instructions and safety protocols while operating machinery and equipment.
- Mixed and poured concrete for variety of projects.
- Helped with door and window installations.
- Followed instructions and safety protocols to prevent accidents and injuries.
- Assisted in digging, trenching and backfilling trenches and foundations.
- Cleaned and maintained tools, equipment and worksites.
- Moved and cleared debris from work sites to dispose of in designated areas.
Education
High School Diploma -
Boyd County High School
Boyd County, KY05-2026
Skills
- Public relations
- Reliable and punctual
- Problem-solving
- Flexible schedule
- Multitasking and organization
- Customer relationship management (CRM)
- Customer service
- Order fulfillment
Certification
- CPR Certified
Timeline
OPD Associate
Walmart
11.2025 - Current
Contract Laborer
New Day Construction
05.2020 - 12.2025
High School Diploma -
Boyd County High School