Zachary Miller
Louisville
Summary
Dynamic Operations Manager with a proven track record at Jeffersontown Youth Basketball League, excelling in team leadership and conflict resolution. Skilled in optimizing processes and enhancing member experiences, I leverage strong communication and attention to detail to drive success and foster a welcoming environment. Committed to achieving organizational goals and exceeding expectations.
Overview
7
7
years of professional experience
Work History
Operations Manager
Jeffersontown Youth Basketball League
Louisville, KY
11.2019 - Current
- Oversee daily activities and processes.
- Identify and resolve problems that arise in the daily operations of the business.
- Manage resources, including personnel and equipment.
- Responsible for planning, organizing, and strategizing recreational league and tournament structure.
- Coordinate and manage staff scheduling to ensure full coverage of all shifts, practices, and events while maintaining efficient operations.
Private Basketball Trainer
Independant
Louisville, KY
06.2025 - Current
- Conducted one-on-one and small group training sessions focused on skill development, conditioning, and game IQ
- Improved athletes’ shooting, ball-handling, and defensive techniques through structured drills
- Communicated effectively with athletes and parents to track progress and set performance goals
- Managed scheduling, client coordination, and session planning
Air Package Handler
UPS
Louisville, KY
08.2023 - 05.2026
- Loaded and unloaded packages from trucks, planes, and other vehicles.
- Inspected incoming shipments for damages or missing items.
- Managed time efficiently to meet or exceed productivity targets.
Outside Service Staff Member
Owl Creek Country Club
Anchorage, KY
05.2019 - 07.2023
- Kept accurate records of golf course usage, member preferences, and inventory levels.
- Coordinated continuous detailing and maintenance of golf course equipment and facility.
- Built relationships with members and guests and created welcoming and warm environment that promoted future visits.
Education
No Degree - Sports Administration
University of Louisville
Louisville, KYHigh School Diploma -
Trinity High School
Louisville, KY05.2022
Skills
- Communication
- Time management
- Team leadership
- Relationship building
- Conflict resolution
- Attention to detail
- Coaching and mentoring
- Staff training and development
Timeline
Private Basketball Trainer
Independant
06.2025 - Current
Air Package Handler
UPS
08.2023 - 05.2026
Operations Manager
Jeffersontown Youth Basketball League
11.2019 - Current
Outside Service Staff Member
Owl Creek Country Club
05.2019 - 07.2023
High School Diploma -
Trinity High School
No Degree - Sports Administration
University of Louisville