Zachary Shaffer
Lexington
Summary
Adaptable and reliable operations professional with over two years of consistent experience managing high-volume client interactions, cross-functional collaboration, and daily facility procedures. Highly skilled in conflict resolution, task prioritization, and maintaining welcoming, organized environments under pressure. Currently completing a Bachelor of Arts in Music, showcasing strong commitment, effective communication skills, and precise attention to detail. Ready to transition a proven track record of teamwork and operational excellence into a front desk or reception role.
Overview
3
3
years of professional experience
Work History
General Merchandiser
Target
07.2026 - Current
- Managed product placement to enhance customer visibility and drive sales.
- Collaborated with team members to maintain accurate inventory levels and optimize stock rotation.
- Utilized digital inventory management systems to log product data, perform stock audits, and ensure accurate tracking of store assets.
- Pushed and stocked product in multiple departments and consistently met time targets.
- Increased customer satisfaction by providing exceptional product knowledge and recommendations tailored to individual needs.
Senior Sandwich Artist
Subway
05.2024 - 04.2026
- Managed high-volume client interactions at the front counter, prioritizing prompt service, detailed order accuracy, and consistent client satisfaction.
- Executed daily facility closing procedures, including end-of-day reporting, cash drawer reconciliation, and securing the premises to ensure operational readiness for the next day.
- Maintained an organized and welcoming front-of-house environment while strictly adhering to company compliance, safety, and sanitation standards.
- Provided cross-functional support over a reliable two-year tenure, assisting team members with daily tasks and adapting to fast-paced operational needs.
- Increased speed of service through effective multitasking and time management skills.
- Trained new employees on company policies and procedures, contributing to overall team performance and growth.
Produce Associate
Walmart
05.2023 - 07.2023
- Served as a primary point of contact for customer inquiries, actively resolving issues and communicating effectively to provide a welcoming environment.
- Conducted accurate inventory management and merchandising, ensuring stock levels were properly organized and accessible to meet daily operational demands.
- Collaborated directly with store management and cross-functional teams to streamline daily operations and optimize workflow efficiency.
- Inspected incoming produce for quality assurance and adherence to standards.
Education
Bachelors of Arts - Music
Campbellsville University
Campbellsville, KY08-2026
Skills
- Microsoft Office Suite & Google Workspace
- Exceptional customer service
- Staff training and development
- Computer literacy
- Strong leadership skills
- Communication skills
- Conflict resolution techniques
- Quick learner
- Willingness to learn
- System Troubleshooting & Error Resolution
- High-Volume Client Relations
- Task Prioritization & Time Management
Timeline
General Merchandiser
Target
07.2026 - Current
Senior Sandwich Artist
Subway
05.2024 - 04.2026
Produce Associate
Walmart
05.2023 - 07.2023
Bachelors of Arts - Music
Campbellsville University