Summary
Overview
Work History
Education
Skills
Timeline
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Zackery Whittle

Lexington,KY

Summary

Professional with experience in managing accounts receivable processes. Proficient in invoice processing, payment tracking, and resolving discrepancies. Strong focus on team collaboration and achieving financial goals. Reliable and adaptable to changing business needs. Skilled in using accounting software and maintaining effective communication.

Overview

10
10
years of professional experience

Work History

Accounts Receivable Specialist

Robert Half
10.2023 - 02.2025
  • Ensured the accuracy of customer records in internal systems by updating contact information, payment terms, and other relevant data as needed.
  • Prepared and mailed invoices to customers, processed payments, and documented account updates.
  • Recording and reconciling payments.
  • Resolving payment discrepancies.
  • Maintaining billing accounts and records of 150 Universities nationwide.
  • Reduced outstanding accounts receivable balances by diligently following up on overdue payments.

Mutual Teller

Churchill Downs
05.2023 - 05.2024
  • Greet and interact with over 150 guests.
  • Process, cash, redeem, verify, and sell pari-mutuel tickets for several types of bets.
  • Explain wager techniques to patrons in an inviting manner.
  • Sell wagers and cash-winning tickets, as well as maintain, secure, and balance all cash and cash equivalents.
  • Assisted in creating an inviting atmosphere for guests by maintaining a clean and organized work area.
  • Developed rapport with regular patrons, fostering loyalty to the betting facility through personalized attention.

Peer Tutor

Midway University
08.2021 - 05.2023
  • Help fellow students grasp concepts of accounting, math, and writing material to further develop their understanding of the course curriculum resulting in an increase of as many as 2 letter grades.
  • Promote better study habits and the use of tutors to prepare for course exams.
  • Helped fellow students prepare for quizzes and examinations.
  • Assisted other students with homework and provided supplementary instruction.
  • Served as a mentor to struggling students, providing emotional support alongside academic assistance when necessary.

Shift Leader

North Hill Bowl
02.2015 - 07.2019
  • Helped to increase business efficiency and profitability with recommended process optimizations to create better impressions of the business.
  • Kept team on-task and promoted collaboration by smoothly handling both internal and external complaints.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Oversaw daily cash handling procedures, maintained accurate records, and minimized discrepancies.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.

Education

Master of Business Administration -

Midway University
Midway, KY
05.2024

Bachelor of Science - Accounting, Finance

Midway University
Midway, KY
05.2023

Skills

  • Teamwork
  • Able to grasp new concepts quickly
  • Excel Fundamentals
  • Calm demeanor
  • Problem-solving
  • Efficiency
  • Interpersonal skills
  • Leadership
  • Accurate payment posting

Timeline

Accounts Receivable Specialist

Robert Half
10.2023 - 02.2025

Mutual Teller

Churchill Downs
05.2023 - 05.2024

Peer Tutor

Midway University
08.2021 - 05.2023

Shift Leader

North Hill Bowl
02.2015 - 07.2019

Master of Business Administration -

Midway University

Bachelor of Science - Accounting, Finance

Midway University

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Zackery Whittle