Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic

Zarana Patel

Louisville

Summary

Dynamic administrative and customer service professional with leadership experience in hospitality, retail, and food service. Proven ability to manage daily operations, lead teams, and deliver exceptional client satisfaction. Skilled in multitasking, problem-solving, and creating positive experiences in high-paced environments.

Overview

4
4
years of professional experience

Work History

Front End Customer Service Associate

TARGET
08.2024 - Current
  • - Deliver exceptional service at checkout and guest services, handling transactions, returns, and inquiries.
  • - Resolve guest concerns promptly and maintain a professional demeanor under pressure.
  • - Collaborate with team members to achieve store goals and ensure positive customer experiences.

Shift Leader

TROPICAL SMOOTHIE CAFE
03.2023 - 07.2024
  • - Supervised daily store operations, managed shift scheduling, and assigned duties to team members.
  • - Trained and mentored new employees in customer service, food preparation, and safety procedures.
  • - Monitored inventory, reconciled cash drawers, and ensured accurate financial reporting.
  • - Maintained a clean, safe, and welcoming environment while meeting sales goals.

Front Desk Receptionist

COMFORT INN & SUITES
08.2022 - 03.2023
  • - Greeted and assisted guests, processed reservations, and coordinated with housekeeping staff.
  • - Handled customer inquiries, complaints, and requests to ensure guest satisfaction.
  • - Managed phone calls, messages, and administrative tasks accurately and professionally.

Front End Customer Service Associate

TARGET
04.2022 - 08.2022
  • - Maintained professionalism while addressing customer concerns and processing transactions.
  • - Assisted with returns, refunds, and exchanges, ensuring register accuracy.
  • - Fostered positive customer relationships through friendly interactions.

Front End Customer Service Associate

TARGET
06.2021 - 03.2022
  • - Assisted customers with in-store and online purchases, returns, and order troubleshooting.
  • - Collaborated with multiple departments to enhance customer satisfaction.
  • - Provided efficient solutions to customer concerns while maintaining a friendly approach.

Education

Associate in Science (A.A.) -

Jefferson Community & Technical College
Downtown Louisville, KY
05.2026

Skills

  • Customer Service & Client Relations
  • Leadership & Team Collaboration
  • Cash Handling & POS Systems
  • File Organization & Administrative Support
  • Problem Solving & Conflict Resolution
  • Word Processing & Telephone Etiquette
  • Strong work ethic
  • Patience and resilience
  • Customer relationship building

LANGUAGES

- English (Fluent)
- Gujarati (Bilingual)

Timeline

Front End Customer Service Associate

TARGET
08.2024 - Current

Shift Leader

TROPICAL SMOOTHIE CAFE
03.2023 - 07.2024

Front Desk Receptionist

COMFORT INN & SUITES
08.2022 - 03.2023

Front End Customer Service Associate

TARGET
04.2022 - 08.2022

Front End Customer Service Associate

TARGET
06.2021 - 03.2022

Associate in Science (A.A.) -

Jefferson Community & Technical College

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Zarana Patel