Zariah Parchment
George Town,,141751
Summary
Results-driven and adaptable professional with over 5 years of experience across diverse industries. Bilingual in English and Spanish, with strong communication skills and a keen attention to detail. Proficient in Microsoft Office Suite, with a proven ability to work efficiently under pressure and contribute to team success. Seeking an opportunity to apply a broad skill set and continue growing in a dynamic work environment.
Overview
14
14
years of professional experience
Work History
Legal Support Officer (TEMP)
Dentons Law Firm
01.2026 - 03.2026
- Providing administrative and legal support to attorneys
- Assisting with document management
- Assisting the compliance department
- Back up receptionist
- Drafting/Editing documents
- Translating in meetings for Spanish speaking clientele
Executive Officer (Criminal Registry)
Law Courts
George Town
05.2024 - 12.2025
- Customer Service (Front lines)
- Processing incoming charges & tickets that are issued by RCIPS (Police)
- Issuing warrants
- Creating court lists for defendants that have upcoming court date appearances
- Working with an assigned Magistrate and preparing their files for court and processing their endorsements
- Rescheduling defendants court dates if required
- Acting as a interpreter in court for Spanish speaking defendants
Administrative Support Officer
Law Courts
George Town
06.2023 - 05.2024
- Answering calls and emails
- Assisting walk in clients and assisting them accordingly
- Logging and distributing incoming & outgoing mail
- Administrative support to different departments (Such as the Civil Registry, Clerk of the Court department & Human Resources department)
- Assisting with interpreting from Spanish to English in Court (When we are short of interpreters)
- Errand runner
- Keeping all areas of the organization stocked with kitchen supplies (Coffee, creamer, sugar etc.)
Customer Care Representative/Backup Supervisor
Flow One Technology
George Town
07.2022 - 06.2023
- Face to Face Customer Service
- Call Centre Customer Care
- Zendesk (a customer service and sales platform that helps you manage customer communication and support processes across multiple channels within a single, consolidated space)
- Scanning and Filing Electronically
- Handling payments for service
- Processing new application for services
- Processing cancellation of services
- Auditing accounts when required
- Logging faults for clients when required
Sales and Marketing Associate
MJR Ventures/The Audiophile
George Town
10.2020 - 07.2022
- Sales & Marketing
- Customer service
- Retail/Cashier
- Depositor (deposit cheques and money to the business bank account)
- Purchasing agent (issuing purchase orders ensuring timely delivery of goods)
- Solely in charge of retail store (opening & closing)
Customer Service for Commercial Department
Bogle Insurance Brokers Ltd.
George Town
03.2020 - 10.2020
- Provide support to the Commercial Department with handling vehicle insurance fleets.
- Provide support by assisting the Commercial Department with public liability & workmen compensation policies
- Preparing, Scanning and dispatching policy documents
- Accounts Receivables (USD & KYD)
Customer Service for Motor Department
Bogle Insurance Brokers Ltd
George Town
09.2018 - 02.2019
- Customer Service Representative
- Preparing, Scanning and dispatching policy documents
- Accounts Receivables (US & KYD)
- Doing quotations for vehicle insurance
- Creating motor insurance policies
- Taking down claim information and delegating it to the claims department
- Being the intermediary between the insurance company and client
- Handling cash till throughout the day and required to balance at end of business day
Receptionist
Bogle Insurance Brokers Ltd.
Smith Road, George Town
03.2018 - 09.2018
- Receptionist
- Customer service
- Handling mail (incoming and outgoing)
- Answer calls
- Assist wherever needed assistance
Food & Beverage Server
Fresh Kitchen & Coffee
09.2017 - 02.2018
- Waitress
- Bussing tables
- Prep and restock products
- Preparing Cutlery
- Washing dishes
Food & Beverage Server
Lauren’s Café
06.2017 - 08.2017
- Waitress
- Bussing tables
- Dishwashing
- Prep and restock inventory/products
Filing Clerk/Internship Student
Island Taste
George Town, Grand Cayman
03.2017 - 04.2017
- Archiving
- Scanning
- Providing administrative assistance where needed
Marketing Communications/Internship
Appleby
George Town
10.2017 - 03.2017
- Created the scholarship PowerPoint.
- Updated clients contacts and employment information
- Administrative tasks
- Marketing researcher for example: (private equity, conferences, mining, structured finance etc.)
Filing Clerk
CIBC Bank and Trust
George Town
06.2016 - 08.2016
- Archiving
- Scanning
- Inputting and logging in data
Marketing VP
Junior Achievement
George Town
07.2016 - 07.2016
- Pricing
- Inventory
- Direct sales
Marketing VP
Junior Achievement
06.2016 - 06.2016
- Pricing
- Social Media
- Inventory
- Direct sales
Food & Beverage Server
Hungry Horse Restaurant
George Town, Airport
07.2015 - 07.2015
- Customer Service
- Bussing tables
Food & Beverage Server
Paradise Restaurant
George Town, Waterfront
06.2012 - 08.2012
- Direct sales
- Waitress
- Bussing tables
Education
Grand Cayman, Cayman Islands -
Cayman Islands Further Education Centre
Grand Cayman, Cayman Islands09-2018
High School Diploma - Grand Cayman, Cayman Islands
John Gray High School
Grand Cayman, Cayman Islands06-2017
Associate of Applied Science - Business Administration
University College of The Cayman Islands
Grand Cayman, Cayman Islands03-2026
Skills
Bilingual communication (English & Spanish)
- Communicated effectively with diverse clients in both English and Spanish, ensuring clear understanding and high-quality service
Legal administrative support
- Provided administrative support in a legal environment, managing documents, scheduling, and maintaining strict confidentiality
Microsoft Office Suite (Word, Excel, Outlook)
- Utilized Microsoft Office Suite to prepare documents, manage data, and coordinate communications efficiently
Accounts receivable & invoice processing
- Managed accounts receivable functions, including invoice processing, payment tracking, and maintaining accurate financial records
Strong communication skills
- Delivered professional and clear communication when handling client inquiries, resolving issues, and coordinating with team members
Ability to work under pressure
- Effectively managed multiple priorities in fast-paced environments while consistently meeting deadlines
Timeline
Legal Support Officer (TEMP)
Dentons Law Firm
01.2026 - 03.2026
Executive Officer (Criminal Registry)
Law Courts
05.2024 - 12.2025
Administrative Support Officer
Law Courts
06.2023 - 05.2024
Customer Care Representative/Backup Supervisor
Flow One Technology
07.2022 - 06.2023
Sales and Marketing Associate
MJR Ventures/The Audiophile
10.2020 - 07.2022
Customer Service for Commercial Department
Bogle Insurance Brokers Ltd.
03.2020 - 10.2020
Customer Service for Motor Department
Bogle Insurance Brokers Ltd
09.2018 - 02.2019
Receptionist
Bogle Insurance Brokers Ltd.
03.2018 - 09.2018
Marketing Communications/Internship
Appleby
10.2017 - 03.2017
Food & Beverage Server
Fresh Kitchen & Coffee
09.2017 - 02.2018
Food & Beverage Server
Lauren’s Café
06.2017 - 08.2017
Filing Clerk/Internship Student
Island Taste
03.2017 - 04.2017
Marketing VP
Junior Achievement
07.2016 - 07.2016
Filing Clerk
CIBC Bank and Trust
06.2016 - 08.2016
Marketing VP
Junior Achievement
06.2016 - 06.2016
Food & Beverage Server
Hungry Horse Restaurant
07.2015 - 07.2015
Food & Beverage Server
Paradise Restaurant
06.2012 - 08.2012
Grand Cayman, Cayman Islands -
Cayman Islands Further Education Centre
High School Diploma - Grand Cayman, Cayman Islands
John Gray High School
Associate of Applied Science - Business Administration
University College of The Cayman Islands