Zariah Parchment
George Town,,141751
Summary
Results-driven and adaptable professional with over 5 years of experience across diverse industries. Bilingual in English and Spanish, with strong communication skills and a keen attention to detail. Proficient in Microsoft Office Suite, with a proven ability to work efficiently under pressure and contribute to team success. Seeking an opportunity to apply a broad skill set and continue growing in a dynamic work environment.
Overview
14
14
years of professional experience
Work History
Legal Support Officer (TEMP)
Dentons Law Firm
2026.01 - 2026.03
- Providing administrative and legal support to attorneys
- Assisting with document management
- Assisting the compliance department
- Back up receptionist
- Drafting/Editing documents
- Translating in meetings for Spanish speaking clientele
Executive Officer (Criminal Registry)
Law Courts
George Town
2024.05 - 2025.12
- Customer Service (Front lines)
- Processing incoming charges & tickets that are issued by RCIPS (Police)
- Issuing warrants
- Creating court lists for defendants that have upcoming court date appearances
- Working with an assigned Magistrate and preparing their files for court and processing their endorsements
- Rescheduling defendants court dates if required
- Acting as a interpreter in court for Spanish speaking defendants
Administrative Support Officer
Law Courts
George Town
2023.06 - 2024.05
- Answering calls and emails
- Assisting walk in clients and assisting them accordingly
- Logging and distributing incoming & outgoing mail
- Administrative support to different departments (Such as the Civil Registry, Clerk of the Court department & Human Resources department)
- Assisting with interpreting from Spanish to English in Court (When we are short of interpreters)
- Errand runner
- Keeping all areas of the organization stocked with kitchen supplies (Coffee, creamer, sugar etc.)
Customer Care Representative/Backup Supervisor
Flow One Technology
George Town
2022.07 - 2023.06
- Face to Face Customer Service
- Call Centre Customer Care
- Zendesk (a customer service and sales platform that helps you manage customer communication and support processes across multiple channels within a single, consolidated space)
- Scanning and Filing Electronically
- Handling payments for service
- Processing new application for services
- Processing cancellation of services
- Auditing accounts when required
- Logging faults for clients when required
Sales and Marketing Associate
MJR Ventures/The Audiophile
George Town
2020.10 - 2022.07
- Sales & Marketing
- Customer service
- Retail/Cashier
- Depositor (deposit cheques and money to the business bank account)
- Purchasing agent (issuing purchase orders ensuring timely delivery of goods)
- Solely in charge of retail store (opening & closing)
Customer Service for Commercial Department
Bogle Insurance Brokers Ltd.
George Town
2020.03 - 2020.10
- Provide support to the Commercial Department with handling vehicle insurance fleets.
- Provide support by assisting the Commercial Department with public liability & workmen compensation policies
- Preparing, Scanning and dispatching policy documents
- Accounts Receivables (USD & KYD)
Customer Service for Motor Department
Bogle Insurance Brokers Ltd
George Town
2018.09 - 2019.02
- Customer Service Representative
- Preparing, Scanning and dispatching policy documents
- Accounts Receivables (US & KYD)
- Doing quotations for vehicle insurance
- Creating motor insurance policies
- Taking down claim information and delegating it to the claims department
- Being the intermediary between the insurance company and client
- Handling cash till throughout the day and required to balance at end of business day
Receptionist
Bogle Insurance Brokers Ltd.
Smith Road, George Town
2018.03 - 2018.09
- Receptionist
- Customer service
- Handling mail (incoming and outgoing)
- Answer calls
- Assist wherever needed assistance
Food & Beverage Server
Fresh Kitchen & Coffee
2017.09 - 2018.02
- Waitress
- Bussing tables
- Prep and restock products
- Preparing Cutlery
- Washing dishes
Food & Beverage Server
Lauren’s Café
2017.06 - 2017.08
- Waitress
- Bussing tables
- Dishwashing
- Prep and restock inventory/products
Filing Clerk/Internship Student
Island Taste
George Town, Grand Cayman
2017.03 - 2017.04
- Archiving
- Scanning
- Providing administrative assistance where needed
Marketing Communications/Internship
Appleby
George Town
2017.10 - 2017.03
- Created the scholarship PowerPoint.
- Updated clients contacts and employment information
- Administrative tasks
- Marketing researcher for example: (private equity, conferences, mining, structured finance etc.)
Filing Clerk
CIBC Bank and Trust
George Town
2016.06 - 2016.08
- Archiving
- Scanning
- Inputting and logging in data
Marketing VP
Junior Achievement
George Town
2016.07 - 2016.07
- Pricing
- Inventory
- Direct sales
Marketing VP
Junior Achievement
2016.06 - 2016.06
- Pricing
- Social Media
- Inventory
- Direct sales
Food & Beverage Server
Hungry Horse Restaurant
George Town, Airport
2015.07 - 2015.07
- Customer Service
- Bussing tables
Food & Beverage Server
Paradise Restaurant
George Town, Waterfront
2012.06 - 2012.08
- Direct sales
- Waitress
- Bussing tables
Education
Grand Cayman, Cayman Islands -
Cayman Islands Further Education Centre
Grand Cayman, Cayman Islands2018-09
High School Diploma - Grand Cayman, Cayman Islands
John Gray High School
Grand Cayman, Cayman Islands2017-06
Associate of Applied Science - Business Administration
University College of The Cayman Islands
Grand Cayman, Cayman Islands2026-03
Skills
Bilingual communication (English & Spanish)
- Communicated effectively with diverse clients in both English and Spanish, ensuring clear understanding and high-quality service
Legal administrative support
- Provided administrative support in a legal environment, managing documents, scheduling, and maintaining strict confidentiality
Microsoft Office Suite (Word, Excel, Outlook)
- Utilized Microsoft Office Suite to prepare documents, manage data, and coordinate communications efficiently
Accounts receivable & invoice processing
- Managed accounts receivable functions, including invoice processing, payment tracking, and maintaining accurate financial records
Strong communication skills
- Delivered professional and clear communication when handling client inquiries, resolving issues, and coordinating with team members
Ability to work under pressure
- Effectively managed multiple priorities in fast-paced environments while consistently meeting deadlines
Timeline
Legal Support Officer (TEMP)
Dentons Law Firm
2026.01 - 2026.03
Executive Officer (Criminal Registry)
Law Courts
2024.05 - 2025.12
Administrative Support Officer
Law Courts
2023.06 - 2024.05
Customer Care Representative/Backup Supervisor
Flow One Technology
2022.07 - 2023.06
Sales and Marketing Associate
MJR Ventures/The Audiophile
2020.10 - 2022.07
Customer Service for Commercial Department
Bogle Insurance Brokers Ltd.
2020.03 - 2020.10
Customer Service for Motor Department
Bogle Insurance Brokers Ltd
2018.09 - 2019.02
Receptionist
Bogle Insurance Brokers Ltd.
2018.03 - 2018.09
Marketing Communications/Internship
Appleby
2017.10 - 2017.03
Food & Beverage Server
Fresh Kitchen & Coffee
2017.09 - 2018.02
Food & Beverage Server
Lauren’s Café
2017.06 - 2017.08
Filing Clerk/Internship Student
Island Taste
2017.03 - 2017.04
Marketing VP
Junior Achievement
2016.07 - 2016.07
Filing Clerk
CIBC Bank and Trust
2016.06 - 2016.08
Marketing VP
Junior Achievement
2016.06 - 2016.06
Food & Beverage Server
Hungry Horse Restaurant
2015.07 - 2015.07
Food & Beverage Server
Paradise Restaurant
2012.06 - 2012.08
Grand Cayman, Cayman Islands -
Cayman Islands Further Education Centre
High School Diploma - Grand Cayman, Cayman Islands
John Gray High School
Associate of Applied Science - Business Administration
University College of The Cayman Islands