Zion Lawrence
George Town,KY1
Summary
As a motivated and approachable young Caymanian, with strong communication, customer service, and problem-solving skills, I bring a solid work ethic, attention to detail, and adaptability to new challenges. Eager to gain experience, I’m looking for an opportunity to contribute to your team while supporting daily operations, and enhancing both customer satisfaction and overall efficiency.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Front Line Teller
Jn Money Transfer
George Town
07.2024 - Current
- Entered customer transactions into computers to record transactions and issue computer-generated receipts.
- Verifying customer identification and conducting due diligence to comply with anti-money laundering (AML) and Know Your Customer (KYC) regulations.
- Maintaining customer confidentiality and security.
- Handling cash, and ensuring all money is properly counted and balanced.
- Assisted with customer requests and answered questions to improve satisfaction.
Customer Service
The Matrix
West Bay
01.2024 - 07.2024
- Arranging scheduled bookings
- Organizing party events for customers
- Cashier handling
Cashier
Camana Bay Cinema
West Bay
06.2023 - 01.2024
- Assisting customers with transactions, and ensuring a smooth experience.
- Cashier handling.
- Packing inventory.
Education
Level 2 Diploma - Tourism And Hospitality
University College Of The Cayman Islands
George Town08-2024
Cayman Islands Further Education Centre
George Town 06-2023
Skills
- Customer service
- Conflict resolution
- Attention to detail
- Cash handling
- Communication skills
- Team collaboration
- Excellent time management skills
Certification
- Passport 2 Success Program - Gained the skills and confidence needed to secure employment and succeed in my career path.
- AML (Anti-Money Laundering) Training Certification
- Certified Diver
Passions
- Football
- Diving
- Information Technology
Timeline
Front Line Teller
Jn Money Transfer
07.2024 - Current
Customer Service
The Matrix
01.2024 - 07.2024
Cashier
Camana Bay Cinema
06.2023 - 01.2024
Level 2 Diploma - Tourism And Hospitality
University College Of The Cayman Islands
Cayman Islands Further Education Centre
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