Zoey Bargo
University Of The Cumberlands
London
1
Certification
2
years of professional experience
Early-career professional with a strong background in customer service, campus leadership, and content coordination. Skilled in communication, teamwork, and organization, with experience supporting events, answering questions, and creating positive guest experiences. Focused on improving engagement and keeping operations running smoothly.
Work History
Barista
2 Months- Prepared espresso beverages and specialty drinks following café recipes and quality standards.
- Operated POS system to process orders, payments, and customer requests accurately.
- Maintained clean, organized workstation to support food safety and efficient service.
- Handled restocking of cups, syrups, milk, and supplies to keep service flowing smoothly.
- Balanced multiple orders during peak periods while preserving speed and accuracy.
- Assisted guests with menu selections and provided friendly, responsive customer service.
- Followed sanitation procedures for equipment, counters, and beverage preparation areas.
SGA Communications Coordinator
2 Months- Increased event attendance through targeted marketing efforts, resulting in higher levels of community engagement.
- Boosted audience engagement through creative content creation for social media platforms.
- Wrote and edited content for operations, marketing and public relations needs.
- Helped edit and review content across internal platforms.
Summer Orientation Leader
3 Months- Led small-group discussions to answer questions and build student confidence before classes began.
- Guided new students through orientation sessions, promoting campus resources and academic expectations.
- Presented campus policies, student services, and enrollment steps with clear, accurate communication.
- Coordinated check-in activities and directed attendees through orientation schedules and locations.
- Addressed variety of visitor questions and concerns, offering additional resources and references for more detailed information.
- Collaborated with fellow Orientation Leaders for seamless event planning and execution.
Campus Activities Board Member
8 Months- Supported planning and organization of campus events to ensure smooth execution.
Optical Assistant
1 Year 1 Month- Assisted optometrists with pre-screening tests, including visual acuity, tonometry, and retinal imaging.
- Managed patient appointments, recalls, and records using electronic practice management systems.
- Prepared examination rooms and sanitized diagnostic equipment to meet clinical standards.
- Educated patients on proper contact lens care and insertion techniques, minimizing complications and returns.
Education
Bachelor of Management - Business Management
- Elected to Communications Coordinator for Student Government Association in 2026
- Extracurricular Activities: Campus Activities Board from August 2025 - Present
High School Diploma
- Completed AP course in European History
- Completed AP course in English Composition
- Autism Awareness Club Member
Skills
Cash handling
Sanitation practices
Menu development
Attention to detail
Exceptional customer service
Time management
Team player
Collaborative mindset
Event coordination
Community outreach
Customer engagement
Friendly and outgoing
Certification
- QPR Gatekeeper Training - January 2026
Timeline
Barista
Cumberland River Coffee
08.2026 - CurrentRead More
SGA Communications Coordinator
University Of The Cumberlands
08.2026 - CurrentRead More
Summer Orientation Leader
University Of The Cumberlands
05.2026 - 08.2026Read More
Campus Activities Board Member
University Of The Cumberlands
08.2025 - 04.2026Read More
Optical Assistant
20/20 Eyecare Of London
05.2024 - 06.2025Read More
University of The Cumberlands
Bachelor of Management from Business Management
Read More
North Laurel Highschool
High School Diploma
Read More