Zoey Champlain
Magnolia,KY
Summary
I am a proficient and caring Nursing Assistant with 3 years of experience offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety, and wellness while serving patients of all backgrounds. I am skillful in solving complex problems and staying calm in emergency situations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Receptionist
cardiology clinic
12.2024 - Current
- Supported office staff and operational requirements with administrative tasks.
- Checked patient insurance, demographic, and health history to keep information current.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
PCT - Patient Care Technician
TJ Samson Community Hospital
03.2024 - 12.2024
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
CNA - Certified Nursing Assistant
TJ Samson Community Hospital
06.2023 - 03.2024
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
Costumer Service Representative
McDonald's
05.2021 - 05.2022
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Education
High School Diploma -
Hart County High
Munfordville, KY05.2023
Skills
- Phlebotomy
- Patient Care
- Customer Service
- Vital signs monitoring
- First aid and CPR
- Team collaboration
Certification
- CPR certification 06/21/2023
- Completion of Certified Nursing Assistant (CNA) 05/16/2022
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Medical Receptionist
cardiology clinic
12.2024 - Current
PCT - Patient Care Technician
TJ Samson Community Hospital
03.2024 - 12.2024
CNA - Certified Nursing Assistant
TJ Samson Community Hospital
06.2023 - 03.2024
Costumer Service Representative
McDonald's
05.2021 - 05.2022
High School Diploma -
Hart County High
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