Zoi Sanderson
Louisville
Summary
Looking for the opportunity to obtain experience in Management or Marketing that will better my skills of creative thinking, leadership, and brand awareness.
Overview
2
2
years of professional experience
Work History
Package Handler
UPS
Louisville, KY
08.2025 - Current
- Punctual attendance and strong reliability while meeting strict security and pre-shift requirements.
- Lift and handle heavy packages (up to 100 lbs) while sustaining productivity and safety standards.
- Monitor workload and team flow to maintain balanced productivity and prevent operational delays.
- Perform real-time operational calculations to determine package routing and departure eligibility.
- Manage multiple responsibilities simultaneously while maintaining organization, accuracy, and efficiency.
- Demonstrate strong adaptability, problem-solving, and performance in a fast-moving operational environment.
Customer Service Representative
Pizza Hut
Georgetown, IN
08.2024 - 01.2025
- Opening Preparations: Stocking product; handling food preparations; sanitizing to ensure readiness for service.
- Customer Service: Phone etiquette regarding processing orders or answering inquires; handling and finishing transactions; hospitality to ensure costumer satisfaction.
- Food Preparation and Presentation: Operated and maintained industrial kitchen equipment (i.e. Fryer, furnace, dishwasher); consistent food presentation and packaging for all food items.
Hostess/Busser
The Old Spaghetti Factory International Inc.
Louisville, KY
11.2024 - 02.2025
- Open Preparations: Sanitizing, restocking, and preparing for presentation and efficiency; assigning reservations to sections to ensure a smooth structure; contacting customers to reassure their reservation.
- Customer Service: Phone etiquette regarding inputting new reservations, navigating our order system to process a carry-out order, and general inquiries; analyzing our guest count compared to our maximum capacity to generate an accurate wait time for the customers.
- Sanitation: Organized system for cleaning tables (i.e. taking dishes, wiping the table, sweeping, restocking); handled 4-5 sections with 5-6 tables per section.
Education
High School Diploma - Business Administration
University of Louisville
Louisville, KY05.2028
Skills
- Time Management
- Team Coordination
- Accountability and Reliability
- Multitasking in fast-paced Environments
- Efficiency and Productivity Awareness
- Creative Thinking and Ideation
- Organization
- Problem-Solving
Timeline
Package Handler
UPS
08.2025 - Current
Hostess/Busser
The Old Spaghetti Factory International Inc.
11.2024 - 02.2025
Customer Service Representative
Pizza Hut
08.2024 - 01.2025
High School Diploma - Business Administration
University of Louisville