Zsane Carson
Louisville
Summary
Purpose-driven social work student committed to becoming a licensed clinical social worker who delivers culturally responsive and trauma-informed mental health care. As a Black single mother of three, including two children with disabilities, I bring firsthand understanding of how systemic barriers impact families’ well-being. I am passionate about ensuring caregivers and underrepresented communities receive equitable, dignified, and empowering support.
Future Licensed Clinical Social Worker (LCSW) dedicated to strengthening mental wellness, connection, and hope for caregivers and families in underserved communities.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Social Work Intern
United Crescent Hill Ministries (UCHM)
01.2025 - Current
- Coordinate senior nutrition and support services to improve access to healthy aging resources
- Conduct program evaluations and present findings to enhance engagement and client satisfaction
- Build rapport and provide empathetic support to diverse older adults experiencing isolation
- Perform resource referrals and assist with financial assistance using trauma-informed communication
- 60+ Program
Full-Time Student & Parent Caregiver
Stay At Home Mom
01.2015 - Current
- Manage educational and healthcare needs for children with disabilities while pursuing higher education
- Navigate complex school and medical systems to secure accommodations and resources
- Demonstrate resilience, leadership, and advocacy through adversity
- Conducted research to support academic projects and improve understanding of complex topics.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Cook
Mark’s Feed Store
01.2015 - 01.2017
- Ensured welcoming guest experiences while balancing caregiving responsibilities
- Maintained cleanliness and organization of kitchen workstations and storage areas.
- Prepared ingredients and assembled dishes according to menu specifications.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace during busy shifts.
Cashier & Front-Line Cook
KFC Eleven
01.2013 - 01.2015
- Delivered efficient customer service in a fast-paced environment until store closure
- Processed transactions efficiently, ensuring accuracy and customer satisfaction.
- Trained new staff on cash handling procedures and operational protocols.
- Welcomed customers and helped determine their needs.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
Education
Bachelor of Social Work (BSW) - Social Work
University of Louisville
Louisville, KY05.2026
Associate of Arts -
Jefferson Community & Technical College
Louisville, KY01.2024
Skills
- Trauma-Informed Care
- Cultural Humility
- Advocacy
- Active Listening
- Confidentiality
- Empathy
- Resource Navigation
- Data Entry
- Adaptability
Accomplishments
- Documented and resolved barriers older adults reported during service surveys, which led to clearer communication practices and quicker responses to client needs.
- Achieved increased access to services through effectively helping clients complete emergency financial assistance intakes and referrals.
Certification
- Suicide Prevention (QPR Gatekeeper) Training — Completed 2025
QPR Institute, Inc., QPR Gatekeeper Training Online - HIPAA (Health Insurance Portability and Accountability Act) Full Course Training — August 2025
University of Louisville / Vector Solutions – Higher Education Edition
Timeline
Social Work Intern
United Crescent Hill Ministries (UCHM)
01.2025 - Current
Full-Time Student & Parent Caregiver
Stay At Home Mom
01.2015 - Current
Cook
Mark’s Feed Store
01.2015 - 01.2017
Cashier & Front-Line Cook
KFC Eleven
01.2013 - 01.2015
Bachelor of Social Work (BSW) - Social Work
University of Louisville
Associate of Arts -
Jefferson Community & Technical College
LEADERSHIP & ADVOCACY
- Champion disability-inclusive support for children and caregivers
- Advocate for culturally grounded and equitable mental health services
- Promote representation and safety for BIPOC communities in therapy settings
AWARDS & HONORS
Web Design Award, The Academy @ Shawnee — 2014, Dean’s List, University of Louisville — all semesters