Summary
Overview
Work History
Education
Skills
Websites
Affiliations
Certification
Interests
Quote
Timeline
98
Aiden Porter

Aiden Porter

Louisville

Summary

Results-driven Account Representative with a focus on client satisfaction and support. Skilled in market trend analysis, competitive landscape evaluation, and communicating customer options. Leveraged product knowledge to drive profitability while ensuring exceptional customer service and experience.

Overview

10
10
years of professional experience
1
1
Certification

Work History

LTL Account Representative

Total Quality Logistics (TQL)
09.2024 - Current

Freight Broker specializing in small shipments and efficient LTL logistics. Maintained client relationships through proactive communication and tailored solutions. Negotiated rates and coordinated with carriers to ensure smooth service. Monitored shipments and resolved issues to guarantee timely delivery and customer satisfaction.

Logistics Account Executive

Total Quality Logistics (TQL)
04.2024 - 09.2024

Experienced broker managing daily operations to address customer needs and ensure seamless communication between shippers and receivers. Built and nurtured a strong customer base, consistently enhancing relationships and satisfaction. Collaborated with team members to drive sales performance and meet goals. Committed to continuous growth through hands-on experience, improving sales skills and effectiveness.

Bar Manager

BIG SPRING COUNTRY CLUB
03.2021 - 04.2024

Experienced Bar Manager with a strong track record in staff supervision, training, and delivering exceptional customer service. Oversaw daily operations, including sales, transactions, and budget adherence. Coordinated bar services for private events and implemented strategies to boost sales and member engagement. Skilled in resolving member concerns to ensure satisfaction and smooth operations.

Food Prep and Delivery

Baldy's Grill
06.2018 - 05.2020
  • Performed Food Preparation and Delivery
  • Assisted Customers
  • Maintained Sanitation Standards
  • Performed Transactions for Customers
  • Performed on the Job Training for Newly Hired Employees

Laboratory Technician

PPG Industries
12.2017 - 01.2018
  • Performed Quality Control
  • Chemical Testing
  • Constructed Spreadsheets
  • Produced Paint and Chemical Sample Products
  • Performed Exceptional Inventory and Archival Projects

Production Worker/Assembly Line

PPG Industries
06.2017 - 08.2017
  • Quality Control
  • Product Assembly
  • Fill Team/ Production Team Assistant

Cook/Kitchen Staff

Thoroughbred Room - Murray State University
02.2017 - 05.2017
  • Prepared Food
  • Assisted Customers
  • Maintain Establishment

Server's Assistant/Waiter

T Street Pub
06.2015 - 08.2016
  • Provide Customer Assistance
  • Cleaned and Maintain Order Throughout Restaurant
  • Cook, and Maintain Cash Flow
  • Assisted in Bar Tending and Serving Alcoholic Beverages

Education

Bachelor's - Business Administration

Murray State University
Murray, KY
11.2020

Skills

  • Customer relationship management
  • Account management
  • Prospecting skills
  • Microsoft Office
  • Account Management
  • Customer Service
  • New Member Orientation
  • Salesforce

Affiliations

  • Phi Kappa Tau Fraternity

Certification

Stave and Thief Executive Bourbon Steward

Interests

  • I participate in a variety of outdoor recreational activities
  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Photography
  • Adventure Travel
  • Cooking

Quote

"Know The Standard. Do The Standard. Be The Standard"
Cohen Chunn

Timeline

LTL Account Representative

Total Quality Logistics (TQL)
09.2024 - Current

Logistics Account Executive

Total Quality Logistics (TQL)
04.2024 - 09.2024

Bar Manager

BIG SPRING COUNTRY CLUB
03.2021 - 04.2024

Food Prep and Delivery

Baldy's Grill
06.2018 - 05.2020

Laboratory Technician

PPG Industries
12.2017 - 01.2018

Production Worker/Assembly Line

PPG Industries
06.2017 - 08.2017

Cook/Kitchen Staff

Thoroughbred Room - Murray State University
02.2017 - 05.2017

Server's Assistant/Waiter

T Street Pub
06.2015 - 08.2016

Stave and Thief Executive Bourbon Steward

Bachelor's - Business Administration

Murray State University
Aiden Porter