Alice L. Andrews

• Managed caseload of over 100 clients, providing customized case management and financial counseling.
• Conducted interviews and reassessed client needs to determine eligibility and adjust case plans.
• Performed outreach and home visits, addressing crisis situations with timely interventions.
• Coordinated advocacy efforts with partner agencies and government services to enhance resource access.
• Maintained precise case records, updated databases, and generated reports for informed decision-making.
• Responded to 30–50 daily inquiries via phone and correspondence, ensuring prompt client support.
• Executed social assessments to identify stressors and developed tailored case plans for clients.
• Supported senior management in additional duties while contributing to departmental initiatives.

• Administered voluntary liquidations, restructurings, insolvency, and distressed directorship engagements within a diverse client portfolio, including high-net-worth individuals.
• Ensured full compliance with statutory filing deadlines, regulatory obligations, and local AML requirements.
• Prepared due diligence documentation and maintained robust compliance standards through regular AML/insolvency training.
• Liaised with internal teams and external stakeholders to drive case progression and maintain strong client relationships.
• Facilitated timely billing, WIP management, and receivables collection across assigned portfolios.
• Researched, coordinated, and advanced special projects to support business objectives.
• Delivered reliable office administration and operational support to enhance team efficiency.

mirroring senior administrator responsibilities

• Facilitated daily office operations to ensure smooth workflow.
• Prepared letters, resolutions, and reports for director approval.
• Supported Office Manager and AML Compliance Officer on various projects.
• Executed additional tasks as assigned during internship.

• Completed various reconciliations for Accounts Payable bookkeeping functions.
• Supported Office Manager and AMLCO with projects related to AML/CTF policies and database updates.
• Executed sanction scrubbing and reviews using World Check system, documenting results as directed.
• Maintained accurate client and vendor information in Excel for AML compliance.
• Drafted updated company policies, procedures, and internal forms.
• Conducted investigative research on client activity to support compliance efforts.
• Facilitated general office operations and provided front office coverage.

• Supported Events Coordinator in preparation and execution of Employment Fairs and promotions for student body.
• Coordinated student interviews with internal and external vendors for internship opportunities.
• Created promotional materials for campuswide distribution to enhance event visibility.
• Delivered general career guidance to walk-in students seeking assistance.
• Contributed to front office operations, ensuring efficient workflow and service delivery.

• Enforced residence hall policies and procedures to maintain a safe living environment.
• Fostered community within residence halls through creative communication and organized events.
• Served as liaison for professional staff while mediating conflicts among residents.
• Conducted patrols to ensure compliance with campus rules and safety regulations.
• Collaborated with RA team to address resident concerns effectively.
• Coordinated all residence hall repairs and maintenance tasks.
• Developed individual resident welfare plans to enhance support services.
• Implemented programs aimed at strengthening community engagement.

• Facilitated all aspects of the recruitment process from advertising, pre-screening, interview participation and setup to final on-boarding for local and overseas drives.
• Provided recruitment process training and direction to junior/temp members of the team.
• Demonstrated the ability to lead whilst providing incite and support with various ongoing initiatives, e.g. a new recruitment system, testing and careers site design.
• Provided representation at department meetings as well as contributed feedback on ideas for process improvements and new creative initiatives.
• Assisted internal and external clients as well as vendors with Recruitment related queries.
• Assisted in the orchestration of all recruitment aspects of summer student programs.
• Assisted Hiring Managers, Business Partners as well as other internal departments to ensure recruitment needs/processes were met/completed.

• Worked alongside Hiring Managers and Business Partners to ensure recruitment needs were met in a timely manner as outlined.
• Aided in all aspects of a HR office such as greeting customers, answering queries via in person walk-ins and/or telephone, updating files and data entry.
• Assisted in the orchestration of all HR aspects of summer student programs from pre- screening and interviews to on-boarding.
• Attended to assigned Immigration application processing as well as acted as a department liaison.
• Facilitated all aspects of the hiring process from advertising to on-boarding for local and overseas assigned recruitment drives for the Dart Group of Companies.

• Enforced Cayman Islands Immigration Laws and Regulations to ensure national compliance and border security.
• Served as first point of contact for visitors, facilitating arrivals and departures at sea and land ports.
• Assessed and determined eligibility for entry, including length of stay for non-citizens.
• Delivered accurate, timely advice on immigration laws, policies, and procedures to the public in a professional manner.
• Screened passengers to identify immigration or criminal risks using profiling, risk management strategies, and investigative methods.
• Interviewed passengers of interest or noncompliance cases, escalating findings for further action by senior officers.
• Maintained detailed reports, logs, and records of passenger interviews, questioning, and interactions.
• Collaborated with airlines, ship agents, government agencies, and the public to ensure efficient decision-making and accurate reporting.
• Supported enforcement and apprehension operations as assigned.

• Facilitated access to welfare systems and community services for individuals locally and internationally.
• Conducted client interviews to assess needs and prepared reports for court proceedings.
• Performed assessments of elderly and low-income clients to evaluate eligibility for support services.
• Streamlined departmental efficiency by improving processes, forms, and requirements reviews.
• Managed front office operations and provided client-facing services.
• Developed and implemented community events and projects to enhance departmental outreach.