Cory France
Pikeville
Summary
Dynamic retail manager with extensive experience at Rural King, excelling in inventory control, customer service, and merchandising.
Proven track record in enhancing product visibility and sales performance through strategic promotional displays. Strong leadership and communication skills foster team development and operational efficiency, driving customer satisfaction and achieving performance goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Softlines Manager
Rural King
Pikeville, KY
02.2025 - Current
- Managed softlines inventory to ensure optimal stock levels and product availability.
- Trained and mentored team members on merchandising techniques and customer engagement strategies.
- Developed and implemented promotional displays to enhance product visibility and sales performance.
- Analyzed sales data to identify trends and adjust product assortments accordingly.
- Worked one on one with outside sales representatives in understanding and implementing new ordering process of certain merchandise.
Operations Manager
Rural King
Pikeville, KY
10.2023 - 02.2025
- Streamlined inventory management processes to enhance accuracy and reduce stock discrepancies.
- Coordinated cross-departmental communication to improve operational efficiency and workflow consistency.
- Implemented safety protocols, ensuring compliance with industry regulations and enhancing workplace safety standards.
- Trained new staff on operational procedures, fostering a knowledgeable team capable of meeting performance goals.
Assistant Store Manager
Rural King
Pikeville, KY
09.2021 - 10.2023
- Assisted in daily operations, ensuring efficient workflow and customer satisfaction.
- Supported inventory management by monitoring stock levels and organizing merchandise displays.
- Trained new staff on store policies, procedures, and customer service techniques.
- Collaborated with team members to implement promotional strategies that enhanced sales performance.
Front End Supervisor
Rural King
Pikeville, KY
02.2021 - 09.2021
- Supervised front-end operations, ensuring compliance with company policies and procedures.
- Trained new staff on customer service best practices and operational protocols.
- Managed cash handling processes, maintaining accuracy in transactions and till management.
- Coordinated daily scheduling for front-end team to optimize staffing levels during peak hours.
- Managed cash office processes including delivery of daily deposit to the bank, and investigating discrepancies in prior days cash transactions.
Apparel Department Specialist
Rural King
Pikeville, KY
10.2020 - 02.2021
- Coordinated departmental communication to enhance workflow efficiency and information sharing.
- Assisted in inventory management processes, ensuring accurate stock levels and timely replenishments.
- Supported team initiatives by preparing detailed reports and documentation for management review.
- Streamlined operational procedures, contributing to improved departmental performance and service delivery.
Sales Floor Associate
Rural King
Pikeville, KY
06.2020 - 10.2020
- Assisted customers in locating merchandise and provided product knowledge to enhance shopping experience.
- Maintained cleanliness and organization of sales floor to ensure a welcoming environment for customers.
- Operated point-of-sale systems accurately, processing transactions efficiently and resolving customer inquiries.
- Stocked shelves with merchandise, ensuring proper placement and visibility for optimal sales potential.
Cashier
Rural King
Pikeville, KY
01.2020 - 06.2020
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers in locating products and provided exceptional service.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Handled cash, credit, and debit transactions with accuracy and attention to detail.
Education
High School Diploma -
Pike County Central High School
PikevilleSkills
- Merchandising
- Communication
- Inventory Control
- Understanding and adapting to new company processes
- Customer Service
- Leadership
Certification
NCCER Electrical Level 1 Certification
Timeline
Softlines Manager
Rural King
02.2025 - Current
Operations Manager
Rural King
10.2023 - 02.2025
Assistant Store Manager
Rural King
09.2021 - 10.2023
Front End Supervisor
Rural King
02.2021 - 09.2021
Apparel Department Specialist
Rural King
10.2020 - 02.2021
Sales Floor Associate
Rural King
06.2020 - 10.2020
Cashier
Rural King
01.2020 - 06.2020
High School Diploma -
Pike County Central High School