Desirae Brown
Lexington
Summary
Results-driven Patient Access Coordinator recognized for effective task management and patient registration proficiency. Demonstrated ability in insurance verification and safeguarding data confidentiality. Excellent communication and problem-solving skills contribute to improved patient access and satisfaction.
Overview
7
7
years of professional experience
2
2
Certifications
Work History
Patient Access Coordinator
Baptist Health Medical Group
Lexington
08.2020 - 05.2023
- Executed patient registration and intake processes efficiently.
- Ensured adherence to HIPAA regulations by maintaining confidentiality of patient records.
- Utilized electronic health record systems for scheduling patient appointments.
- Confirmed demographic and insurance information to ensure accurate registrations.
Assistant Director
Lexington Athletic Club (Kids Place)
Lexington
07.2016 - 04.2020
- Maximized staff coverage and efficiency through effective scheduling coordination.
- Oversaw daily workflow by task assignment, progress tracking, and providing necessary assistance.
- Optimized stock levels and reduced waste by implementing inventory management protocols.
- Enhanced team performance through innovative contributions and problem-solving strategies.
- Ensured high customer satisfaction by resolving issues with expert service.
- Provided attentive customer support in face-to-face interactions and phone communications.
Oil Change Technician
Valvoline Instant Oil
Lexington
07.2018 - 10.2018
- Executed oil changes and fluid maintenance across diverse vehicle models.
- Monitored fluid levels, replaced filters, and replenished fluids as required.
- Communicated with customers regarding status of service work and estimated timeframe for completion.
Education
Associate of Science - Science
Bluegrass Community And Technical College
Lexington, KY08-2027
High School Diploma -
Tates Creek Highschool
Lexington, KY05-2017
Skills
- Patient registration and electronic health records
- Customer service and HIPAA compliance
- Team collaboration and communication
- Scheduling coordination
- Verbal and written communication
- Training coordination
- Money handling
Certification
Certified Nursing Assistant
Timeline
Patient Access Coordinator
Baptist Health Medical Group
08.2020 - 05.2023
Oil Change Technician
Valvoline Instant Oil
07.2018 - 10.2018
Assistant Director
Lexington Athletic Club (Kids Place)
07.2016 - 04.2020
Associate of Science - Science
Bluegrass Community And Technical College
High School Diploma -
Tates Creek Highschool