Summary
Overview
Work History
Education
Skills
Timeline
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ESTHER JOY G. TOLANG

George Town,Cayman Island

Summary

A dedicated pharmacy store manager with 7 years experience in retail pharmacy settings. Committed to ensure the welfare of the people by selling safe and effective medicines. Detail-oriented through active listening skills to client's needs, and good communication ability in demonstrating customer care services. Seeking to leverage strong knowledge of pharmaceutical products, exceptional customer service skills, and a dedication to accuracy in dispensing medications to contribute effectively to the well-being of the people and the store.

Overview

8
8
years of professional experience

Work History

Sales Associate

Variety Source Ltd. T/A Storesful
Grand Cayman, Cayman Island
07.2024 - Current
  • Delivered excellent customer service by assisting customers with product selection and addressing inquiries
  • Maintained visual merchandising standards, ensuring products were attractively displayed well-organized and easily accessible
  • Participated in inventory management, including restocking shelves and conducting inventory counts
  • Maintained a clean and organized store environment, including shelves and displays.

Store Manager

Joy John Pharmacy
Philippines
01.2017 - 01.2024
  • Assisted pharmacists in filling prescriptions accurately and efficiently, maintaining strict adherence to all relevant regulations and procedures
  • Provided excellent customer service by answering inquiries, resolving issues, and ensuring customer satisfaction
  • Maintained and stocked inventory, ensuring medications and supplies were organized and readily available
  • Processed payments, handled cash transactions, and managed the cash register with precision
  • Educated customers on over-the-counter medications, supplements, and health products.

Education

Bachelor of Science in Pharmacy -

Mindanao Medical Foundation College
Philippines
01.2017

Skills

  • Knowledge of pharmaceutical products and terminology
  • Strong attention to detail and accuracy in dispensing medications
  • Exceptional customer service and interpersonal skills
  • Proficient in handling cash transactions and operating point-of-sale systems
  • Ability to work effectively independently and as part of a team
  • Proficient in Microsoft Suite (Word, Excel & Power Point)

Timeline

Sales Associate

Variety Source Ltd. T/A Storesful
07.2024 - Current

Store Manager

Joy John Pharmacy
01.2017 - 01.2024

Bachelor of Science in Pharmacy -

Mindanao Medical Foundation College
ESTHER JOY G. TOLANG