Gloria Thompson
399 Seminole Road
Summary
I am seeking a position as a certified phlebotomist as well as a medical assistant for a health organization while utilizing my bedside manner, 13 years of experience, and leadership skills.
Professional with experience in in-office medical procedures, specializing in blood collection and specimen handling. Adept at maintaining sterile environments, ensuring patient comfort, and adhering to strict protocols. Strong focus on teamwork and adaptability, consistently achieving accurate and timely results. Trusted for reliability, flexibility, and patient-centered approach.
Overview
12
12
years of professional experience
1
1
Certification
Work History
In Office Phlebotomist
LabCorp
08.2023 - Current
- Maintained a clean and sterile work environment, adhering to strict infection control protocols.
- Reviewed and processed requisitions for laboratory tests.
- Collected blood samples in accordance with laboratory protocols and regulations.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Verified patients' identification for proper sample collection.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
PHLEBOTOMIST (ROVER)
LabCorp
03.2020 - 08.2023
- Responsible for data entry, answering phones, temperature logs, collecting blood samples, urine specimens from patients for laboratory testing and drug screens as well as processing
- I was able to accurately identify patients and collect samples in a safe and efficient manner
- I was able to explain the procedure to patients; answering any questions they may have
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Organized daily work based on collection priority.
- Continuously updated knowledge in the field of phlebotomy through ongoing educational opportunities such as workshops or conferences.
- Maintained a high level of accuracy in performing venipunctures for diverse patient populations, including infants, elderly patients, and those with challenging veins.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Used personal protective equipment correctly to protect coworkers and patients.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
Mobile phlebotomist
American health associates
01.2016 - 03.2020
- Responsible for maintaining a daily log of all sites and mileage, arriving in a timely manner to obtain blood specimens from clients/patients, pick-ups of other specimens and travel safely to transport these specimens to the testing site
- I was able to process the specimens for testing
PHLEBOTOMIST
HARDIN MEMORIAL
07.2012 - 01.2016
- Draws blood by capillary or venipuncture, labels tubes properly, and delivers tubes to Lab according to laboratory policy and procedure
- Maintains order monitor and organizes workload with phlebotomy staff and other applicable hospital personnel
- Performs office work and charting
- Processes extra and coagulation tubes including centrifuging and proper storage
- Loads specimens onto the processor
- Answers telephones, responds to inquiries by hospital personnel, visitors or others
- Participates in training procedures as directed by supervisor
Education
No Degree - Phlebotomy
Commonwealth Medical Center
Radcliff KY12-2010
Associate of Applied Science - Medical Assisting
BROWN MACKIE COLLEGE
Louisville KY12-2008
Skills
- Data Entry
- Integrity
- Infection control protocols
- Patient care
- Venipuncture expertise
- Compassionate
- Data entry
- HIPAA compliance
- Communication
- Blood collection techniques
- Order of draw
Activities
I have volunteered for an entire year to perfect my performance as a phlebotomist. Along the journey of various companies, I had taken skills to apply them towards my career and performance to be productive. I enjoy giving the patients that I serve the quality of customer service they deserve. I have come to the realization of my reason for becoming an asset towards your company to make sure every patient feels safe and comfortable through their phlebotomy procedure. Keeping the patients happy and treating them with the utmost respect while giving the best bedside manner. Maintaining a drama-free workplace to ensure all coworkers are comfortable and feel safe. I exude leadership qualities by putting my best foot forth and taking pride in my work.
Accomplishments
- Maintained compliance with OSHA, HIPAA, and CLIA standards.
- Improved blood collection process by preparing supplies to match patient load.
Certification
- Bloodborne Pathogens Training Certificate - Occupational Safety and Health Administration (OSHA).
- Certified Phlebotomy Technician (CPT) - National Healthcareer Association (NHA).
- Licensed Phlebotomist - Kentucky Department of Health Services.
- Kentucky Driver's License
- First Aid Certification
Timeline
In Office Phlebotomist
LabCorp
08.2023 - Current
PHLEBOTOMIST (ROVER)
LabCorp
03.2020 - 08.2023
Mobile phlebotomist
American health associates
01.2016 - 03.2020
PHLEBOTOMIST
HARDIN MEMORIAL
07.2012 - 01.2016
No Degree - Phlebotomy
Commonwealth Medical Center
Associate of Applied Science - Medical Assisting
BROWN MACKIE COLLEGE
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