Gloria Thompson

• Maintained a clean and sterile work environment, adhering to strict infection control protocols.
• Reviewed, corrected and input data for medical records and requisitions before performing phlebotomy.
• Collected blood samples in accordance with laboratory protocols and regulations.
• Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
• Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
• Verified patients' identification for proper sample collection.
• Enhanced patient experience through compassionate care and communication during blood draw procedures.
• Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
• Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
• Completed proper sanitation and cleaning of equipment and work areas between patients.
• Excelled in high-pressure stressful situations, maintaining composure and professionalism during peak hours and emergency scenarios.
• Stocked phlebotomy cart or carrier with appropriate supplies.
• Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
• Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.

• Responsible for data entry, answering phones, temperature logs, collecting blood samples, urine specimens from patients for laboratory testing and drug screens as well as processing
• I was able to accurately identify patients and collect samples in a safe and efficient manner
• I was able to explain the procedure to patients; answering any questions they may have
• Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
• Organized daily work based on collection priority.
• Continuously updated knowledge in the field of phlebotomy through ongoing educational opportunities such as workshops or conferences.
• Maintained a high level of accuracy in performing venipunctures for diverse patient populations, including infants, elderly patients, and those with challenging veins.
• Assembled tourniquets, needles, and blood collection devices to prepare work trays.
• Usage of PPE correctly to protect myself, coworkers and patients at all times.
• Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.

• Responsible for maintaining a daily log of all sites, mileage, and number of phlebotomy draws that were performed for each establishment. Arriving in a timely manner to obtain blood collection from clients/patients, pick-ups of other specimens and travel safely to transport these specimens on ice or room temperature to the testing site.
• I was able to process the specimens for testing

• Draws blood by capillary or venipuncture, labels tubes properly, and delivers tubes to Lab according to laboratory policy and procedure
• Maintains order monitor and organizes workload with phlebotomy staff and other applicable hospital personnel
• Performs office work and charting
• Processes extra and coagulation tubes including centrifuging and proper storage
• Loads specimens onto the processor
• Answers telephones, responds to inquiries by hospital personnel, visitors or others
• Participates in training procedures as directed by supervisor

I was determined to perfect my phlebotomy skills; so therefore I decided to volunteer for an entire year before actually making it my career.