Gemar Mosot
54 Mendip Circle, Boddentown,Grand Cayman
Summary
Adept at fostering guest relations and streamlining operations, I significantly enhanced service efficiency at Agua Hospitality Group. My blend of inventory management prowess and exceptional interpersonal skills drove substantial sales growth at Mosot Store, underlining my ability to thrive in fast-paced environments and boost customer satisfaction. Friendly and reliable food and beverage assistant skilled at problem resolution and time management. Comfortable working in fast-paced food service environment while providing quality service. Employs exceptional problem-solving and conflict-resolution skills to enhance customer experience. Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
Work History
Food and Beverage Assistant
Agua Hospitality Group/ Aria Restaurant
12.2022 - Current
- Successfully juggled multiple tasks and priorities in a high-pressure environment, consistently maintaining a professional demeanor and high-quality service.
- Promoted teamwork among staff by coordinating tasks efficiently during peak service times, ensuring smooth operations.
- Streamlined ordering process for faster service, effectively managing multiple orders simultaneously.
- Managed cash transactions responsibly while maintaining complete confidentiality regarding sensitive financial information from guests.
- Assisted in inventory management, accurately tracking stock levels and placing orders as needed to maintain sufficient supplies.
- Maintained a clean and organized dining area, ensuring the highest level of sanitation and hygiene standards were met.
- Demonstrated flexibility by adapting to changing schedules, covering shifts when necessary, and providing seamless support during periods of staff shortages.
- Supported event planning and execution, assisting in the arrangement of private parties and special occasions for guests.
- Conducted routine inspections of equipment for cleanliness and maintenance needs; reported any necessary repairs immediately to management.
Junior Barista
Agua Hospitality Group/Allora Café
02.2024 - Current
- Maintained a clean and organized workspace, ensuring optimal efficiency during peak hours.
- Demonstrated adaptability by quickly learning new menu offerings when seasonal changes or promotional items were introduced.
- Collaborated with team members to streamline workflow for improved customer service experience.
- Ensured prompt service delivery by efficiently managing multiple tasks under pressure during peak business hours.
- Received consistent positive feedback from both customers and supervisors regarding excellent interpersonal skills, work ethic, and beverage quality.
- Assisted in inventory management to minimize waste and optimize product availability.
Grocery Store Owner
Mosot Store
02.2017 - 11.2022
- Achieved consistent growth in annual sales through strategic planning and execution of promotional events.
- Focused on sustainability efforts by reducing energy consumption, minimizing waste output through recycling programs, and sourcing eco-friendly products where possible.
- Developed strong relationships with local suppliers to ensure high-quality products at competitive prices.
- Maximized profitability by implementing cost control measures and optimizing pricing strategies based on market trends.
- Reduced operational costs with effective inventory management and streamlined purchasing processes.
Education
Wine Course Lv2
Wineschool3
2357 WB, Cayman Islands01.2024
No Degree - Electronics Technology
MSU-Iligan Institute of Technology
Andres Bonifacio Ave, Iligan City, Philippines05.2014
Skills
- Team Player
- Safe Food Handling Practices
- Adaptive and creative
- Order processing accuracy
- Menu planning proficiency
- Guest Services
- Inventory Management
- Customer Relations
- Sales management
- Attention to Detail
- Problem-solving abilities
- Allergy awareness
Languages
Tagalog/Philippines, Cebuano/Philippines
Native language
English
Intermediate
B1
Timeline
Junior Barista
Agua Hospitality Group/Allora Café
02.2024 - Current
Food and Beverage Assistant
Agua Hospitality Group/ Aria Restaurant
12.2022 - Current
Grocery Store Owner
Mosot Store
02.2017 - 11.2022
Wine Course Lv2
Wineschool3
No Degree - Electronics Technology
MSU-Iligan Institute of Technology
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