Jarrod Williams
Georgetown,Kentucky
Summary
Versatile and experienced Operations Supervisor who is knowledgeable about automotive manufacturing practices and regulatory requirements. Directs and motivates employees to accomplish challenging performance and quality objectives. Successful at keeping costs low and employee job satisfaction high while promoting safety and compliance. Developed, recommended and implemented measures to improve production methods, equipment performance and product quality. Organized, dependable and successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
Work History
Operations Supervisor
Woodford Reserve
08.2023 - Current
- Reduced repair and maintenance operating costs by 60% through the introduction of Machine Care, HKS, and SOP pillar activity
- Led continuous improvement initiatives aimed at safely reducing waste, increasing efficiency, and enhancing overall productivity levels within the organization.
- Supported needs of other departments through cross-training, gemba activity, workforce planning, and daily communication.
- Enhanced team confidence and skills by providing ongoing training, coaching, and mentoring to staff members via team meetings across 3 shifts, or 1on1 focused coaching.
- Supported company KPI goals by hiring, promoting, or disciplinary actions as needed to ensure safe, reliable, and efficient practices while meeting production demands
Production Group Leader
Toyota Motor Manufacturing Kentucky
10.2021 - 03.2023
- Promote safe work culture with respect for people and gaining commitment to achieve team and company goals
- Produce high-quality automotive parts for the lowest cost, in the shortest amount of time with customer satisfaction in mind
- Manage 30-60 team members time, pay, work schedule, and address any concerns at all levels
- Generate reports for presentation to executive team, and supporting documents
- Helped launch several new products as part of a pilot team to develop processes and standards
- Encourage and inspire team members to leverage their own unique skills to achieve their personal goals, and support for each other.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
- Made sure that products were produced on time and are of good quality.
Production Team Leader
Toyota Motor Manufacturing Kentucky
07.2018 - 09.2021
- Revitalized operational structures and procedures to successfully control turnover and waste, enhance output, and boost overall quality.
- Adjusted machines to increase productivity for runs.
- Repaired equipment to keep jobs moving smoothly, informing maintenance department of major machinery failures.
- Assembled products according to changing daily work orders and specific customer needs.
- Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
- Monitored and evaluated teams, identifying and targeting opportunities for improvement.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
Production Team Member
Toyota Motor Manufacturing Kentucky
11.2005 - 08.2018
- Used equipment properly to avoid workplace hazards or injuries.
- Adjusted machines to increase productivity for runs.
- Followed strict safety protocols when dealing with hazardous materials.
- Minimized safety hazards and kept work areas inspection-ready by consistently picking up trash and excess materials.
- Cross-trained in multiple positions to offer skilled assistance with different parts of production line.
- Volunteered for additional assignments during peak work periods to keep tasks on schedule.
- Resolved issues quickly to maintain productivity goals.
Tech Support Rep
Electronic Data Systems, EDS
02.2005 - 08.2005
- Researched product and issue resolution tactics to address customer concerns.
- Documented support interactions for future reference.
- Diagnosed and troubleshot hardware, software and network issues.
- Translated complex technical issues into digestible language for non-technical users.
- Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
- Assisted customers in identifying issues and explained solutions to restore service and functionality.
- Broke down and evaluated user problems, using test scripts, personal expertise, and probing questions.
- Responded to customer inquiries and provided technical assistance over phone.
- Used ticketing systems to manage and process support actions and requests.
Education
Some College (No Degree) - Information Technology
Big Sandy Community And Technical College
Prestonsburg, KYBachelor of Science - Business Administration
Midway University
Midway, KY05.2027
High School Diploma -
Magoffin County High School
Salyersville, KY05.1999
Skills
- Forklift
- Manufacturing
- Mechanical knowledge
- Team training
- Microsoft Office
- Public Speaking
- Communication skills
- Customer service
- Developing Work Schedules
- Continuous Improvement
- Directing Team Members
- Predictive and Preventive Maintenance
- Assign Duties
- Leadership Experience
- Performance monitoring
Hobbies
- In my free time, I like to give new life to older, neglected cars and motorcycles by employing a diverse skill set including welding, machining, painting, fabricating, and troubleshooting.
- I'm also very passionate about speaking. I do freelance voice acting and love opportunities to present to large groups of people. I have done some small time work reading for an audio book, as well as a character in an animated series.
- 3D printing is where I can really put many of my passions to work by creating as-needed bespoke items from design all the way to production. I enjoy 3D modeling and seeing the virtual design brought to life in real time.
Timeline
Operations Supervisor
Woodford Reserve
08.2023 - Current
Production Group Leader
Toyota Motor Manufacturing Kentucky
10.2021 - 03.2023
Production Team Leader
Toyota Motor Manufacturing Kentucky
07.2018 - 09.2021
Production Team Member
Toyota Motor Manufacturing Kentucky
11.2005 - 08.2018
Tech Support Rep
Electronic Data Systems, EDS
02.2005 - 08.2005
Some College (No Degree) - Information Technology
Big Sandy Community And Technical College
Bachelor of Science - Business Administration
Midway University
High School Diploma -
Magoffin County High School
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