Summary
Overview
Work History
Education
Skills
Affiliations
Voluntary Service
Reference
Timeline
Generic

JEHVAUGHN SHAW

14 Faith Avenue North Sound Estates,Newlands, Grand Cayman

Summary

Thrives on learning new skills quickly and approaches daily challenges with flexibility and openness to changing needs. Superior work ethic with excellent communication, multitasking and prioritization skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

5
5
years of professional experience

Work History

Kitchen Helper

Burger King
11.2022 - Current
  • Communicated effectively with fellow staff members regarding customer complaints or feedback.
  • Trained new employees on proper use of kitchen equipment and safety protocols.
  • Provided quality customer service by adhering to company policies and procedures.
  • Regularly checked inventory levels for restocking needs.
  • Greeted customers and took their orders in a friendly and efficient manner.
  • Assisted customers with menu selections, answered questions about ingredients, and provided information on pricing.
  • Correctly bagged orders for take-out customers while maintaining speed and accuracy of order fulfillment processes.

Janitor

H&A Janitorial
03.2022 - 09.2022

Customer Service Representative

Hinduja Global Solutions
10.2019 - 03.2022
  • Maintained confidentiality of patient information according to HIPAA regulations.
  • Answered phones promptly and directed calls appropriately.
  • Verified insurance coverage for appointments and collected co-payments as required.
  • Assisted with filing of medical records and documents, maintaining accurate electronic files.
  • Answered incoming calls, responding to inquiries from patients and other medical offices.
  • Resolved customer complaints promptly and efficiently.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Adhered to HIPAA requirements to safeguard patient confidentiality.

Education

Seaforth High School

Skills

  • Critical thinking and problem solving
  • Ability to work under pressure
  • Inventory Counts
  • Computer proficiency
  • Excellent time management
  • Customer Service
  • Accountability and Flexibility
  • Data Collection
  • De-Escalation Techniques
  • Team Development
  • Typing [Number] WPM
  • Data Entry
  • Forklift Operation
  • Warehouse best practices
  • Packing boxes
  • Heavy Lifting

Affiliations

  • Paying football
  • Playing Musical Instruments

Voluntary Service

  • Volunteers at the HMP Northward Prison with the Remnant City Foundation as apart of their prison ministry group where I play the drums.

Reference

Available upon request

Timeline

Kitchen Helper

Burger King
11.2022 - Current

Janitor

H&A Janitorial
03.2022 - 09.2022

Customer Service Representative

Hinduja Global Solutions
10.2019 - 03.2022

Seaforth High School

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JEHVAUGHN SHAW