Kristin Pendergrass
Nicholasville
Summary
Dynamic Administrative Assistant with proven expertise at Bluegrass Hospitality Group in enhancing team collaboration and customer service. Skilled in meeting coordination and record keeping, I effectively managed communications and inquiries, ensuring seamless operations. My attention to detail and strong communication abilities contributed to a positive guest experience and efficient administrative processes.
Overview
8
8
years of professional experience
Work History
Administrative Assistant
Bluegrass Hospitality Group
Lexington
04.2017 - Current
- Handled incoming calls and routed inquiries to appropriate team members.
- Prepared and distributed internal communications to enhance team collaboration.
- Assisted in scheduling meetings and coordinating appointments for staff.
- Processed documents and maintained accurate records for administrative tasks.
- Provided customer service by addressing guest inquiries and concerns promptly.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
Education
Bachelor of Science - Applied Child minoring in Communications
University of Kentucky
Lexington, KY05-2000
Skills
- Meeting coordination
- Customer service
- Internal communication
- Data entry
- Team collaboration
- Attention to detail
- Effective communication
- Record keeping
Affiliations
Member of the Alpha Gamma Delta sorority
Honor role
References
References available upon request.
Timeline
Administrative Assistant
Bluegrass Hospitality Group
04.2017 - Current
Bachelor of Science - Applied Child minoring in Communications
University of Kentucky
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