Samuel Everidge
Columbia
Summary
Tech-savvy Mobile Expert known for high productivity and efficient task completion. Skilled in customer service, technical troubleshooting, and sales strategies. Excel in communication, problem-solving, and adaptability, ensuring success in rapidly changing environments.
Overview
15
15
years of professional experience
Work History
Mobile Expert
T-Mobile
Glasgow
01.2020 - Current
- Customer Engagement: Greet customers and ascertain specific needs to provide tailored solutions.
- Sales Consultation: Recommend and locate merchandise based on individual customer desires and needs.
- Brand Advocacy: Explain the T-Mobile network story and technical capabilities to customers.
- Operational Management: Perform opening and closing duties, including balancing cash drawers and making bank deposits.
- Policy Compliance: Maintain up-to-date knowledge of current sales, promotions, and exchange policies.
Command Center Supervisor
Sunstates Security
Winston-Salem
11.2017 - 11.2019
- Leadership: Supervise subordinate security professionals, including hiring, training, and performance evaluations.
- Protocol Development: Create and implement security standards, policies, and operational procedures.
- Safety Audits: Conduct physical property examinations to ensure compliance with security regulations.
- Crisis Response: Manage emergency responses for medical issues, fire alarms, and intrusion events.
- Strategic Reporting: Prepare detailed reports and presentations regarding internal investigations and policy violations.
Security Officer
Universal Protection Services
Winston-Salem
04.2016 - 11.2017
- Access Control: Monitor entrance and departure of employees and visitors to maintain premises security.
- Emergency Liaison: Coordinate with police and fire departments during emergency incidents.
- Surveillance: Answer alarms, investigate disturbances, and provide information during non-business hours.
- Detailed Documentation: Author daily activity logs and reports regarding theft, property damage, or irregularities.
Ministry Coordinator
Woodland Baptist Church
Winston-Salem
06.2011 - 04.2014
- Personnel Management: Identify and recruit potential volunteer workers for church programs.
- Individual Counseling: Provide guidance to individuals regarding health, financial, or religious concerns.
- Event Coordination: Schedule and implement programs, including camps, conferences, and seminars.
- Administrative Oversight: Manage logistics such as ordering materials, reserving space, and scheduling speakers.
Education
Pastoral Theology -
Woodland Baptist Bible College
Winston-SalemSkills
- Customer engagement
- Sales consultation
- Brand advocacy
- Operational management
- Policy compliance
- Customer relationship management
- Team leadership
- Problem solving
- Mobile device management
- Adaptability and flexibility
Professional References
Karin Carrigan, Retail Store Manager, T-Mobile, (270) 834-7714
Timeline
Mobile Expert
T-Mobile
01.2020 - Current
Command Center Supervisor
Sunstates Security
11.2017 - 11.2019
Security Officer
Universal Protection Services
04.2016 - 11.2017
Ministry Coordinator
Woodland Baptist Church
06.2011 - 04.2014
Pastoral Theology -
Woodland Baptist Bible College