Sarah Wilson
Mount Sterling
Summary
Quick-thinking Dental Assistant with experience scheduling appointments, filing records, charting tooth decay and maintaining dental equipment. Precise communicator skilled at working with dental team staff, entering patient data with accuracy and maintaining confidentiality. Highly adaptable with great problem-solving skills. Developed strong interpersonal and patient care skills in pediatric dental environment, ensuring positive and comforting experience for young patients. Demonstrates effective communication and organizational abilities, essential for any professional setting. Seeking to leverage these transferrable skills in new field to continue making meaningful impact.
Overview
5
5
years of professional experience
Work History
Pediatric Dental Assistant
Pediatric Dentistry of Hamburg
08.2021 - Current
- Educated parents on preventative measures such as proper brushing techniques, flossing habits, and nutritional choices that contribute positively to their child''s oral health.
- Maintained a clean, safe environment in the treatment rooms, adhering to stringent sterilization protocols.
- Improved patient comfort by providing educational materials and addressing their concerns regarding dental procedures.
- Contributed to practice growth by delivering exceptional customer service, resulting in increased patient satisfaction and referrals.
- Prepared treatment rooms efficiently before each procedure, setting up instruments and equipment as needed.
- Collaborated with dental team members for seamless coordination of care for pediatric patients.
- Assisted dentists during procedures, effectively anticipating needs and reducing treatment times.
Frenectomy Assistant
PDOH: Tongue and Lip Tie Center
08.2021 - Current
- Assisted in frenectomy procedures.
- Followed up with patients and after care.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
Customer Service Associate/ Cashier
Gordmans Department Store
01.2020 - 07.2020
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Education
EDDA
Medquesst College
Lexington, KYHigh School Diploma -
Menifee County High School
Frenchburg, KY05.2018
Skills
- EDDA
- Coronal Polishing Certification (September 25th, 2021)
- Dental radiography
- Dentrix dental software
- Insurance billing/verification
- Four handed dentistry
- HIPAA
- Rubber dam placement
- Equipment sterilization
- Strong Communication Skills
- Frenectomy Assisting
Timeline
Pediatric Dental Assistant
Pediatric Dentistry of Hamburg
08.2021 - Current
Frenectomy Assistant
PDOH: Tongue and Lip Tie Center
08.2021 - Current
Customer Service Associate/ Cashier
Gordmans Department Store
01.2020 - 07.2020
EDDA
Medquesst College
High School Diploma -
Menifee County High School
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