Shushma Khatri
George Town,Cayman Islands
Summary
Self motivated individual offering excellent skills in guest relations and upselling products and services engaging wait staff member with ability to articulate and help customers make menu choices pursuing similar position where skills in conflict resolution will. Be embraced
Overview
2
2
years of professional experience
Work History
Food & Beverage Server
Everglo Bar & Restaurant
George Town
10.2024 - Current
Food & Beverage Server
Everglo Bar & Restaurant
George Town
10.2024 - Current
- Delivered food and drinks to tables in line with restaurant standards, acting as point of contact for customer queries, feedback and concerns.
- Delivered friendly and fast service to process high-volume food and drink orders at peak times.
- Assisted front of house staff welcome guests into the restaurant, showing to tables and seating when required.
- Used machines such as blenders, shakers, cafetieres and coffee machines to make various drinks when required.
- Helped bar teams finish preparations for various drinks such as adding toppings to coffees and blending cocktails.
- Removed dirty dishes, glasses and cutlery from tables after customer use.
- Cleared and reset tables with clean service ware to uphold faultless restaurant standards.
- Maintained safe hygiene and food handling standards for full
compliance. - Coordinated team members to take, serve and clear orders accurately and promptly.
Sales Person
KMUCH LTD.T/A KMUCH NATURAL JUICE AND MORE
George Town, Cayman Islands
06.2024 - 09.2024
- Developed and implemented strategies to meet sales quotas
- Analyzed customer feedback to identify areas of improvement in product offerings
- Gathered data on competitors' pricing, products, and promotional activities
- Maintained accurate records of customer interactions and transactions
- Monitored inventory levels and placed orders as needed
- Developed pricing proposals tailored to individual client requirements
Bartender Assistant+ Food Runner
Hotel Red Carpet
Chitwan, Nepal
01.2023 - 05.2024
- Knowledge of food and beverage runner
- Greeted customers and provided friendly service
- Assisted in the preparation of cocktails and other drinks according to recipes
- Stocked shelves with liquor, beer, wine, and other beverage items
- Prepared mixed drinks accurately within specified time frames while ensuring quality standards were met
- Ordered liquor, beer, wine, mixers, garnishes, snacks and other products as needed
Salesman
Gupta Fruit & Juice Corner
Chitwan, Nepal
- Greeted customers and provided information about products and services
- Developed relationships with key accounts to increase sales volume
- Demonstrated product features, benefits and use to potential buyers
- Maintained a current knowledge of market trends and competitive activities in the sales area
- Generated leads from cold-calling prospective clients
- Created promotional materials such as brochures, flyers, catalogs and price lists
Education
High School Diploma -
Balkumari School
Chitwan, NepalSkills
Utensil cleaning
Food presentation
Ensured customers stayed satisfied
By proactively checking in
Throughout service and asking for
Feedback during payment
Ability to stay calm under pressure
Order processing
Table setting
Glassware polishing
Food and wine pairing
Menu Drive
Extensive menu knowledge
Cleaning and Setting tables
Upserve software
Disclaimer
I hereby declare that all the information mentioned above is true & to best of my knowledges.
Languages
- English
- Nepali
- Hindi
Timeline
Food & Beverage Server
Everglo Bar & Restaurant
10.2024 - Current
Food & Beverage Server
Everglo Bar & Restaurant
10.2024 - Current
Sales Person
KMUCH LTD.T/A KMUCH NATURAL JUICE AND MORE
06.2024 - 09.2024
Bartender Assistant+ Food Runner
Hotel Red Carpet
01.2023 - 05.2024
Salesman
Gupta Fruit & Juice Corner
High School Diploma -
Balkumari School
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