Tajul Islam Khan
George Town
Summary
A dynamic result-oriented leader offering focused leadership to drive sales and profitability in highly competitive markets. Consistently achieved performance goals through enthusiasm, tenacity and initiative which complement knowledge/expertise in Team Building/Staff Training, Purchasing /Inventory Management, Interviewing and Recruitment, Continuous performance Improvement, Innovation, Pre-Opening, Worked with 85 Nationalities in St. Regis Marsa Arabia and Sheraton Grand Doha
Professional in food and beverage industry with proven experience in streamlining operations and enhancing guest satisfaction. Known for strong leadership and ability to foster team collaboration, adapting swiftly to changing needs and priorities. Expertise includes staff training, inventory management, and ensuring compliance with health and safety standards. Valued for reliability and consistent achievement of results in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Food Beverage Supervisor
Ms. Piper’s Kitchen + Garden
02.2024 - Current
- Design exceptional menus, purchase goods and continuously make necessary improvements.
- Lead F&B team by attracting, recruiting, training and appraising talented personnel
- Comply with all health and safety regulations. Implemented SOP as per the HAMPTON standard
- Preserve excellent levels of internal and external customer service
Lead server
Ms. Piper’s Kitchen + Garden
10.2023 - 02.2024
- Train new employees and provide ongoing training for all staff
- Ensure customer satisfaction through promoting excellent service.
- Introducing Personalized Amenities program Evaluate staff feedback to enhance customer experience.
Food and Beverage Supervisor (Pre-Opening)
St. Regis Marsa Arabia, Qatar, Doha
06.2022 - 10.2023
- Successfully Opened of Banquet, In Room dining, Pool & beach
- Joined as a pre-opening team Member.
Café Restaurant Operation Manager
Frio lento restaurant & cafe
01.2021 - 12.2021
- Oversee all the front and back restaurant operations.
- Preparing duty Roster of entire team on weekly basis as per the business demand.
- Ensure customer satisfaction through promoting excellent service.
- Introducing Personalized Amenities program Review staff evaluations and feedback to enhance customer experience.
Restaurant supervisor
Frio lento restaurant & cafe
01.2020 - 01.2021
- Train new employees and provide ongoing training for all staff
- Ensure customer satisfaction through promoting excellent service.
- Introducing Personalized Amenities program
- Analyze staff evaluations and feedback to improve the customer experience
Restaurant captain
Sheraton Grand Doha
01.2018 - 01.2019
- Train new employees and provide ongoing training for all staff.
- Ensure customer satisfaction through promoting excellent service.
- Introducing Personalized Amenities program
- Analyze staff evaluations and feedback to improve the customer experience
Waiter
Le Meridien Dhaka
01.2015 - 01.2018
Education
BBA - Accounting
Government Gournadi College
01.2015
Diploma - Hotel Management
Dhaka
12.2016
HSC - Higher Secondary Certificate
Government Gournadi College
12.2011
SSC - Secondary School Certificate
Palordi Model College
01.2009
Skills
- Excellent communication
- Organizational skills
- Problem solving skills
- Team Oriented
- Highly responsible and reliable
- Departmental Trainer
- Food and beverage pricing
- Evaluating Performance
- Scheduling staff
- Catering coordination
- Waste reduction
Languages
English
Personal Dossier
Nationality: BANGLADESHI
Timeline
Food Beverage Supervisor
Ms. Piper’s Kitchen + Garden
02.2024 - Current
Lead server
Ms. Piper’s Kitchen + Garden
10.2023 - 02.2024
Food and Beverage Supervisor (Pre-Opening)
St. Regis Marsa Arabia, Qatar, Doha
06.2022 - 10.2023
Café Restaurant Operation Manager
Frio lento restaurant & cafe
01.2021 - 12.2021
Restaurant supervisor
Frio lento restaurant & cafe
01.2020 - 01.2021
Restaurant captain
Sheraton Grand Doha
01.2018 - 01.2019
Waiter
Le Meridien Dhaka
01.2015 - 01.2018
Diploma - Hotel Management
Dhaka
HSC - Higher Secondary Certificate
Government Gournadi College
SSC - Secondary School Certificate
Palordi Model College
BBA - Accounting
Government Gournadi College