Summary
Overview
Work History
Education
Skills
Timeline
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Todd Crow

Fairdale

Summary

Seasoned small business owner with several years of experience in operations management, business strategy and financial management. Demonstrated success in capitalizing on new trends and technologies to drive business development initiatives and achieve sales goals.

Overview

15
15
years of professional experience

Work History

Fulfillment Associate

Amazon
12.2024 - Current
  • Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
  • Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
  • Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
  • Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
  • Contributed to a safe work environment by adhering to safety protocols and promptly addressing potential hazards.

Online Business Owner

Todd’s Macs and More
01.2017 - 08.2024
  • Developed comprehensive business plan to launch online electronics business.
  • Purchased, repaired, and sold salvaged electronics.
  • Researched and identified target markets and began campaigns accordingly based on findings.
  • Maintained good rapport and relationships within the community, and had many return customers and word-of-mouth transactions.

New Car Sales Consultant

University Hyundai
05.2015 - 01.2017
  • Cold-called prospective customers and advertised on social media.
  • Provided customers with detailed information about car features, pricing, financing options and available warranties.
  • Greeted customers in a friendly manner and conducted follow-up calls after sales to ensure satisfaction.

Wireless Sales Expert

Best Buy
05.2013 - 05.2015
  • Oversaw a team of 8 and ensured customer needs were being actively met.
  • Demonstrated features of cell phones and other wireless devices to potential customers.
  • Assisted customers in selecting the best wireless plans and/or devices for their needs.

Bid Specialist

Environmental Solutions Inc.
02.2012 - 05.2013
  • Reviewed and analyzed requirements to ensure that bids met all criteria.
  • Developed bid strategy plans based on client's needs, local competition, and budgeting constraints.
  • Prepared and submitted detailed technical, commercial, and pricing proposals.

Auto Detailer

Jim Bishop Chevrolet
06.2010 - 02.2012
  • Cleaned and polished vehicles using wax, polishes, detergents, brushes, cloths, and buffing machines.
  • Applied paint sealants to protect the finish of cars from environmental damage.
  • Worked in a high-pressure environment with numerous deadlines and time constraints.

Education

Associate of Business Administration - Business Administration And Management

Northwest-Shoals Community College - Muscle Shoals
Muscle Shoals, AL
05-2014

High School Diploma -

Wilson High School
05-2010

Skills

  • Online Advertising
  • Financial Budgeting and Planning
  • Web Analytics
  • Target Marketing
  • Strong Customer Relations
  • Sales and Upselling
  • Data Analysis
  • Working Independently or on a Team

Timeline

Fulfillment Associate

Amazon
12.2024 - Current

Online Business Owner

Todd’s Macs and More
01.2017 - 08.2024

New Car Sales Consultant

University Hyundai
05.2015 - 01.2017

Wireless Sales Expert

Best Buy
05.2013 - 05.2015

Bid Specialist

Environmental Solutions Inc.
02.2012 - 05.2013

Auto Detailer

Jim Bishop Chevrolet
06.2010 - 02.2012

High School Diploma -

Wilson High School

Associate of Business Administration - Business Administration And Management

Northwest-Shoals Community College - Muscle Shoals

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Todd Crow