Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Purchasing & Inventory Control /Data Processing Assistant
A.L. Thompson’s Building Supplies Ltd.
189 North Sound Road Georgetown, Grand Cayman, Cayman Islands
03.2022 - Current
Responsible for placing orders and managing procurement.
Responsible for coordinating with shipping agencies to ensure timely deliveries and overseeing the integrity of goods and services.
Building strong relationships and negotiating contracts with the vendors.
Sourcing suppliers based on price, availability, necessity, quality, and logistical expenses.
Responsible for monitoring stock levels and merchandising.
Responsible for maintaining data processing activities.
Responsible for creating items and applying the company's standard mark-up rate.
Attending trade shows and exhibitions to stay up to date with industry trends and look for potential suppliers, both locally and internationally.
Product Support Officer
Environmental Technologies T/A Entech Ltd.
#41 Compass Drive, George Town, Grand Cayman, Cayman Islands
07.2016 - 03.2022
Responsible for providing technical support to customers via phone, email, and in person.
Responsible for invoicing/billing customers for the acquired services using QuickBooks.
Inputting technician's service maintenance reports to be sent to Water Authority Cayman, as well as to the customers using Carmody System.
Responsible for Customs declaration, collection, and clearance processing using COLS (Customs Online System).
Responsible for accounts receivable - payment collection in person.
Providing estimates for pump repairs, sewage services, plumbing works, etc.
Responsible for portable toilet rental processing.
Responsible for bank deposit processing.
Responsible for dispatching technicians to their designated tasks.
Preparing Service Maintenance Contracts for the Wastewater Treatment Plants.
Administrative Assistant
Al Shawi Contracting, LLC
Platinum Business Center Floor #10,, Al Nahda 2, Dubai United Arab Emirates
12.2015 - 04.2016
Provided administrative support to the executive team, including scheduling meetings and managing calendars.
Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
Managed incoming calls while providing information or transferring callers to appropriate personnel.
Responsible for invoicing monthly lease to the tenants.
Responsible for up-to-date lease agreement.
Responsible for addressing tenants' maintenance concerns, such as plumbing and electrical matters.
Responsible for accounts receivable and payable.
Responsible for weekly bank deposits.
Responsible for monthly payroll processing.
Technical Support Officer
Synnex – Concentrix Corporation
Cagayan De Oro City, Philippines
06.2015 - 12.2015
Resolved network connectivity issues for users onsite and remotely.
Responsible for troubleshooting Point of Sales Receipt Printers (Catalina) for supermarkets offshore. (USA Base)
Assisted other departments in resolving their IT related queries.
Assisted customers with various types of technical issues via email, live chat and telephone.
Responsible for tracing unredeemed coupons.
Served as first point of contact for incoming technical service calls and emails.
Delivered remote assistance for technical issues using screen sharing, mouse and keyboard control and other tools.
Worked with internal teams to deliver accurate information to customers and service accounts.
Assisted customer in understanding products, components and systems using technical demonstration.
Maintained up-to-date case documentation for future reference.
Documented customer complaints and inquiries for use in technical documentation and bug tracking.
Education
Bachelor of Science - Business Administration - Financial Management
Xavier University – Ateneo De Cagayan
Cagayan De Oro City, Philippines
03-2015
Skills
Microsoft Excel
Microsoft Outlook
Shipping and receiving
MS Office
Financial Reporting
Barcode scanning
Microsoft Office
Inventory Control
Teamwork and Collaboration
Ordering Supplies
Order Management
Regulatory Compliance
Personal Information
Marital Status: Married
Age: 30
Nationality: Filipino
Timeline
Purchasing & Inventory Control /Data Processing Assistant
A.L. Thompson’s Building Supplies Ltd.
03.2022 - Current
Product Support Officer
Environmental Technologies T/A Entech Ltd.
07.2016 - 03.2022
Administrative Assistant
Al Shawi Contracting, LLC
12.2015 - 04.2016
Technical Support Officer
Synnex – Concentrix Corporation
06.2015 - 12.2015
Bachelor of Science - Business Administration - Financial Management
Purchasing & Inventory Control /Data Processing Assistant at A.L. Thompson’s Building Supplies Ltd.Purchasing & Inventory Control /Data Processing Assistant at A.L. Thompson’s Building Supplies Ltd.
<ul>
<li>Hours per week: 40.</li>
</ul>
<p><strong>Duties, Accomplishments, and Related Skills:</strong></p>
<ul>
<li>Supervise and coordinate daily administrative workflows for a team of 15 employees, ensuring timely task execution, adherence to protocols, and consistent performance monitoring.</li>
<li>Maintain accurate records and documentation related to property intake, detainee processing, transportation, and deportation; verify and audit files to ensure regulatory compliance, and data integrity.</li>
<li>Execute high-volume data entry (up to 8 hours per day), including the entry of case notes, customs documentation, custody logs, and internal reports into secure federal databases.</li>
<li>Develop, review, and edit administrative reports and forms for internal use and government audits; ensure completeness, accuracy, and policy alignment.</li>
<li>Serve as the primary liaison between facility staff, supervisors, and stakeholders; facilitate clear, professional communication, and documentation flow across departments.</li>
<li>Identified discrepancies in data entries and corrected them accordingly.</li>
<li>Oversee inventory control processes, including the secure receipt, tracking, and storage of personal property, using standardized procedures and government tracking systems.</li>
<li>Conduct routine audits and quality control reviews to ensure that administrative practices meet federal operational standards.</li>
<li>Apply sound judgment to evaluate options, solve problems, and make informed recommendations on administrative and operational matters, contributing to efficient workflow management, and compliance with agency standards.</li>
<li>Assist in developing and revising privacy and security policies concerning Personally Identifiable Information (PII); identify potential compliance risks, and recommend solutions.</li>
<li>Coordinate logistics for detainee transportation to court and medical appointments, manage schedules, and track movement through detailed administrative planning.</li>
<li>Conduct roll calls, and ensure accountability through diligent documentation, system updates, and status reporting.</li>
</ul>
<p>Supervisor: Scott Jackson (949) 456-2706.</p>
<p>Permission to contact: Yes.</p> at ProTech USA LLC, Government Contracting<ul>
<li>Hours per week: 40.</li>
</ul>
<p><strong>Duties, Accomplishments, and Related Skills:</strong></p>
<ul>
<li>Supervise and coordinate daily administrative workflows for a team of 15 employees, ensuring timely task execution, adherence to protocols, and consistent performance monitoring.</li>
<li>Maintain accurate records and documentation related to property intake, detainee processing, transportation, and deportation; verify and audit files to ensure regulatory compliance, and data integrity.</li>
<li>Execute high-volume data entry (up to 8 hours per day), including the entry of case notes, customs documentation, custody logs, and internal reports into secure federal databases.</li>
<li>Develop, review, and edit administrative reports and forms for internal use and government audits; ensure completeness, accuracy, and policy alignment.</li>
<li>Serve as the primary liaison between facility staff, supervisors, and stakeholders; facilitate clear, professional communication, and documentation flow across departments.</li>
<li>Identified discrepancies in data entries and corrected them accordingly.</li>
<li>Oversee inventory control processes, including the secure receipt, tracking, and storage of personal property, using standardized procedures and government tracking systems.</li>
<li>Conduct routine audits and quality control reviews to ensure that administrative practices meet federal operational standards.</li>
<li>Apply sound judgment to evaluate options, solve problems, and make informed recommendations on administrative and operational matters, contributing to efficient workflow management, and compliance with agency standards.</li>
<li>Assist in developing and revising privacy and security policies concerning Personally Identifiable Information (PII); identify potential compliance risks, and recommend solutions.</li>
<li>Coordinate logistics for detainee transportation to court and medical appointments, manage schedules, and track movement through detailed administrative planning.</li>
<li>Conduct roll calls, and ensure accountability through diligent documentation, system updates, and status reporting.</li>
</ul>
<p>Supervisor: Scott Jackson (949) 456-2706.</p>
<p>Permission to contact: Yes.</p> at ProTech USA LLC, Government Contracting
Purchasing Assistant/Work Order Processing/Inventory Control at FIRST QUALITY PRODUCEPurchasing Assistant/Work Order Processing/Inventory Control at FIRST QUALITY PRODUCE